Existing Images Optimization stuck on zero

Please, open a dev tools with your browser (right click, inspect element) and check for the errors in the console.

Either there are some permissions / .htaccess issues that prevent a resource from being accessed – there will be a 401 error in the Networking tab

Or – the WP Cron is disabled by a plugin or config – in that case you won’t see new requests being made in the Networking tab

The solution depends on which one it is ??

Hi Hristo,

Thanks for the reply. I can’t see any 401 errors in the network tab.

There are requests popping up, eg:
/wp-json/siteground-optimizer/v1/check-image-optimizing-status?1614244775844

• This reply was modified 4 years ago by adamkse.

Hey there @adamkse,

Could you provide a site URL, so we can troubleshoot for the exact reason you are getting that issue?

Kind regards,
Stoyan

Hi,

It is: https://www.azvexbrewing.com/

Hello there @adamkse,

We had a look at your website. From the looks of it, there is some improper configuration of your Cloudflare. This is causing the image optimization to fail, as well as some other errors on your website.

In order to fix that you will need to either configure your Cloudflare to work properly or disable it if you are not using it.

Kind regards,
Stoyan

Fixed the Cloudflare issue and it seems to be working. Thanks for your help.

Out of interest, what are the other errors?

• This reply was modified 4 years ago by adamkse.