existing subscribers issue?

  • Is there a way to have an existing subscriber get added to a list when they fill out the form? This is exactly how we have this setup, but it doesn’t work.
    We have the box checked “Update the name of the existing subscriber”, but honestly am not sure if that is what this is supposed to do.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Jason,
    Your configuration seems correct for what you want to achieve. I use it myself this way and it works for me. After submission the email adress should be added to the ‘The Autoimmune Summit – Free’ list, regardless if the user is an existing subscriber for any of your lists. Are you sure the user wasn’t already in that list?

    “Update the name of the existing subscriber” will update the First and Last Name of the existing subscriber.

    If you still need support on this issue, please send us a copy of the Gravity Forms system report via our contact form on https://gravitywp.com/

    Thread Starter Jason Robie

    (@jrobie23)

    Yeah. we tried multiple email addresses and they are not getting added to MailPoet at all. I tested out some custom code and that worked intermittently, but still cannot get it to work correctly.

    I may turn on error logging just to see if I’m getting an error.

    I sent the GF report via your website.

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.