• I have this situation:

    1. I have edited a product and saved the changes I made.
    2. Then I click the link to add a new product (or any other link).
    3. Now the systems ask if I want to leave the pages because the changes I made will not be saved.
    4. It keeps on asking that, even if I save again and try to go to another page.

    Any idea why this happens? I see this behaviour on multiple sites.

    I already testes disabling all plugins (except Woo of course), then the issue remains.

    Thanks
    JP

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Can you please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

    Hi Maykato, here are the details
    I don’t see sensitive info in there, but I changed the domain names to be sure.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.mydomain.nl/wordpress
    Site address (URL): https://www.mydomain.nl
    WC Version: 4.8.0
    REST API Version: ? 4.8.0
    WC Blocks Version: ? 3.8.1
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.7.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: nl_NL
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.23
    PHP Post Max Size: 64 MB
    PHP Time Limit: 180
    PHP Max Input Vars: 3000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.4.17-MariaDB-log-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.8.0
    WC Database Prefix: hws_
    Total Database Size: 18.98MB
    Database Data Size: 15.50MB
    Database Index Size: 3.48MB
    hws_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hws_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hws_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_actionscheduler_actions: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    hws_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_actionscheduler_logs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_blc_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_blc_instances: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
    hws_blc_links: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    hws_blc_synch: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_commentmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hws_et_bloom_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_et_social_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_iwp_backup_status: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    hws_iwp_file_list: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    hws_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_options: Data: 0.62MB + Index: 0.06MB + Engine MyISAM
    hws_postmeta: Data: 3.42MB + Index: 0.80MB + Engine MyISAM
    hws_posts: Data: 1.76MB + Index: 0.35MB + Engine MyISAM
    hws_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hws_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hws_term_relationships: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
    hws_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    hws_usermeta: Data: 0.08MB + Index: 0.01MB + Engine MyISAM
    hws_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    hws_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hws_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hws_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_wc_product_meta_lookup: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    hws_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wfBlockedIPLog: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    hws_wfBlocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hws_wfConfig: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
    hws_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wfFileChanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wfFileMods: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
    hws_wfHits: Data: 1.52MB + Index: 0.17MB + Engine InnoDB
    hws_wfHoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hws_wfKnownFileList: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    hws_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wfLogins: Data: 0.38MB + Index: 0.13MB + Engine InnoDB
    hws_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wfNotifications: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    hws_wfPendingIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    hws_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_wfSNIPCache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hws_wfStatus: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    hws_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    hws_yoast_indexable: Data: 1.52MB + Index: 0.38MB + Engine InnoDB
    hws_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    hws_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    hws_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    hws_yoast_seo_links: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
    hws_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    iwp_clone_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    amn_mi-lite: 3
    attachment: 384
    custom_css: 2
    et_body_layout: 9
    et_pb_layout: 11
    et_template: 53
    et_theme_builder: 7
    iwp_log: 3114
    nav_menu_item: 27
    oembed_cache: 11
    page: 20
    post: 1
    product: 240
    project: 32
    revision: 97
    shop_order: 1
    wpcf7_contact_form: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (18) ###
    
    InfiniteWP - Client: by Revmakx – 1.9.4.8
    Broken Link Checker: by WPMU DEV – 1.11.15
    Five Star Business Profile and Schema: by Five Star Plugins – 2.1.1
    Contact Form 7: by Takayuki Miyoshi – 5.3.2
    Enable Media Replace: by ShortPixel – 3.5.0
    The Official Facebook Chat Plugin: by Facebook – 1.9
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.14.0
    Imsanity: by Exactly WWW – 2.7.1
    Mollie Payments for WooCommerce: by Mollie – 6.0
    Post Types Order: by Nsp Code – 1.9.5.4
    Category Order and Taxonomy Terms Order: by Nsp-Code – 1.5.7.4
    Text Attributes for WooCommerce: by Andrei Zobnin – 1.0.3
    Themify - WooCommerce Product Filter: by Themify – 1.3.4
    WebP Express: by Bj?rn Rosell – 0.19.0
    WooCommerce: by Automattic – 4.8.0
    Wordfence Security: by Wordfence – 7.4.14
    Yoast SEO: by Team Yoast – 15.5
    WP Fastest Cache: by Emre Vona – 0.9.1.3
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (2) ###
    
    ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –
    InfiniteWP - Client Loader: by Revmakx –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: simple (simple)
    grouped (grouped)
    variable (variable)
    external (external)
    
    Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
    exclude-from-catalog (exclude-from-catalog)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #5333 - /shop/
    Cart: #5334 - /cart/
    Checkout: #5335 - /checkout/
    My account: #5336 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Horeca Webservice Child Theme
    Version: 1.0.0
    Author URL: https://www.HorecaWebservice.nl
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.7.7
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2020-12-11 13:22:32 +0100
    Newest: 2020-12-11 13:22:32 +0100
    
    Complete: 14
    Oldest: 2020-12-11 13:22:32 +0100
    Newest: 2020-12-29 17:06:26 +0100
    

    Hello again!

    Thank you for the details. It looks like this is a bug on WooCommerce 4.8.0 + WordPress 5.6.
    Here is another thread from a user who has the same issue: https://www.ads-software.com/support/topic/weird-behaviour-after-recent-wordpress-5-6-update/

    Please follow the bug report here: https://github.com/woocommerce/woocommerce/issues/28557

    Ah thanks, good to know it’s in the works.

    I did search before posting this but didn’t find that other post.

    I confirm, I have exactly the same issue with the latest versions of WP/WC.
    Waiting for an update soon.
    Thanks

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there! ??

    It seems like there is a patch for this issue. If you would like to give it a try right now, please feel free to try it out. Here is a direct link for it:

    https://core.trac.www.ads-software.com/ticket/52038#comment:5

    I hope this helps ??

    Thanks, I have no idea how to apply that patch.
    Any idea when it will be released?

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @jpnl!

    The process would require you to manually change the src/js/_enqueues/admin/post.js file to match the patch here https://core.trac.www.ads-software.com/attachment/ticket/52038/52038.diff

    By the looks of it, this will be included with v5.6.1 and, unfortunately, I can’t give you an exact timeframe.

    Cheers!

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Exit product edit keeps complainting about changes’ is closed to new replies.