Expired membership

Thank you for reaching out to us. Please check the following documentation to make sure you have set up your Stripe subscription settings as per our instructions.

https://simple-membership-plugin.com/sca-compliant-stripe-subscription-button/

Once you have checked the above link and made sure everything is correctly setup, please review your membership level settings. This is also very important because if you don’t setup your membership levels correctly then your subscription cycle will not work as expected. The following documentation can help you.

https://simple-membership-plugin.com/adding-membership-access-levels-site/

If all the information above is setup correctly in your site, then enable debug mode. The next time this issue happens again, please check the log files and report back. The following information can help you.

https://simple-membership-plugin.com/enable-debug-logging/

Let me know if the information above helps you.

Kind regards.