Expired Memberships Showing as Active

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @jessycafrederick,

    Just to be sure of something, could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?

    You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

    Thread Starter JessycaFrederick

    (@jessycafrederick)

    Here you go: https://snipboard.io/DHNivT.jpg

    Plugin Support alexandrubodea

    (@alexandrubodea)

    When you’re searching in the WP-Cron plugin: https://www.ads-software.com/plugins/wp-crontrol/, please make sure you’re looking at all the pages, maybe the pms crons are on the second page. For example, use the search bar from there and just do a simple search for pms

    In case you still don’t find the crons there, then please go to Paid Member Subscriptions -> Settings -> Misc -> Others -> and click on the “Reset Cron Jobs” button, after which do another search in the WP-Cron plugin.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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