Expiry date does not change after level change in user profil

  • Resolved Appaloosa

    (@benoitappaloosa)


    11 months, 3 weeks ago

    Hi,

    Is it normal when an administrator changes a user level from a one year plan to a two year plan, the expiration date is still only one year in the future and does not automatically change to two years in the future?

    It’s the same if I downgrade to 1 month, the expiration date is 1 year in the future not 1 month in the future. I must do it manually width the select fields to have the right expiration date.
    Strange not?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Andrew Lima

    (@andrewza)

    Hello,

    Thank you for contacting the Paid Memberships Pro team.

    This is normal behavior that you would need to tweak the expiration date to your needs when changing or adjusting a members level in the admin.

    We are working on a solution around automatically adjusting this in a smarter way in a future release.

    Kind Regards,
    Andrew
    Director of Operations at Paid Memberships Pro

    Thread Starter Appaloosa

    (@benoitappaloosa)

    Thanks a lot for taking time to respond to me.
    I warned my client that this functionality would only exist in a future version of the plugin.

    I put this thread as resolved
    Have nice day!
    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Expiry date does not change after level change in user profil’ is closed to new replies.