Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author qstudio

    (@qlstudio)

    Hi,

    Please can you check your error log and also try to install a debugging plugin such as Query Monitor and provide any information from these that is relevant to the plugin.

    Also – try to disable all other plugins and switch to the default theme – to eliminate clashes with other scripts.

    Q

    Thread Starter Fabrice

    (@fabriceruer)

    Hi and thank you for your answer,

    I don’t have any error log,
    and with Query Monitor plugin, when i clic on export button, the plugin register nothing, only for new page loaded.

    I will try to change theme durint the night

    Plugin Author qstudio

    (@qlstudio)

    Thanks for the update – please try to disable all other plugins and revert to the default theme – if that still fails, then we can be sure this is a problem with the EUD plugin.

    Next week I will have the chance to run a test with the set-up you’ve specified and will let you know what I find.

    Q

    Plugin Author qstudio

    (@qlstudio)

    We’ve just run a test export on a matching environment – I see a few small PHP errors caused by the plugin ( which we’ll fix in the next release ) – but the export ran without problems.

    Q

    Thread Starter Fabrice

    (@fabriceruer)

    Hello
    I desactivated all extension and theme
    I always have the same issue
    Buddypress Version 2.2.3.1
    Export user data : Version 1.2.0
    WP : Version 4.2.2

    I precise that i did a backup 2 months ago,
    I deleted my database and restored it by importing

    I copied my FTP files in the same method

    Could you help me ?
    Do my database is broken ? however all is working except exporting buddypress fields. I can see buddypress fields in profile user and in database phpmyadmin.

    Regards
    Fabrice

    Thread Starter Fabrice

    (@fabriceruer)

    It is working thx

    Thread Starter Fabrice

    (@fabriceruer)

    close

    Plugin Author qstudio

    (@qlstudio)

    good news!

Viewing 8 replies - 1 through 8 (of 8 total)
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