Export error: country code not supported by carrier

  • Resolved bitterandreal

    (@bitterandreal)


    3 years, 5 months ago

    If I try to export orders to Switzerland I get the following error.

    When the country of origin field for each product variation was added to the myParcel plugin some of the product variations had automatically “Afghanistan” selected. (Probably because it is the first country in the drop-down list).
    For those variations it is not possible to change them back to “standaard”. The variable automatically switches back to “Afghanistan”.

    Is there a way to change this variable for all products and variations back to “standaard” without opening each product variation?
    And how to change those stuck with the “Afghanistan” selected?

    Error in MyParcel API request: data.shipments.[0].customs_declaration.items.[1].country - data.shipments.[0].customs_declaration.items.[1].country country code not supported by carrier - Shipment validation error (request_id: 1633526900.3166615da4744d4de) Url: https://api.myparcel.nl/shipments Request: {"data":{"shipments":[{"recipient":{"cc":"CH","person":"xxx xxx","postal_code":"1234","city":"xxx","email":"[email protected]","phone":"0000000","street":"D\u00f6rfli 15","street_additional_info":""},"carrier":1,"reference_identifier":"8896","options":{"package_type":1,"label_description":"8896","only_recipient":0,"signature":0,"return":0,"delivery_date":"2021-10-07 13:28:20","delivery_type":2},"general_settings":{"save_recipient_address":0,"disable_auto_detect_pickup":0},"physical_properties":{"weight":750},"customs_declaration":{"contents":1,"weight":750,"items":[{"description":"Dur Feres natural - espresso, 250 gram","amount":1,"weight":250,"classification":"90121","country":"NL","item_value":{"amount":700,"currency":"EUR"}},{"description":"Finca Aurora natural - espresso, 250 gram","amount":1,"weight":250,"classification":"90121","country":"AF","item_value":{"amount":900,"currency":"EUR"}},{"description":"Uddeyi natural - espresso, 250 gram","amount":1,"weight":250,"classification":"90121","country":"AF","item_value":{"amount":900,"currency":"EUR"}}],"invoice":"8896"}}]}}

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author MyParcel Support

    (@myparcelsupport)

    Hi @bitterandreal,

    I am sorry to hear you are experiencing this issue. Unfortunately I cannot reproduce the issue with the stuck country codes. Are you using the latest version of the plugin? If so, can you provide me a (temporary) login via [email protected]?

    It is not possible to change the country codes in bulk via our plugin. However, I found a plugin which helped me with this: ‘Smart Manager For WooCommerce – Stock Management, Bulk Edit & more…‘. Also see my screen record. Be aware that this test was on our testing site. I want to recommend to install this on your testing site as well, because I have not done a complete test.

    Kind regards,

    Tim Blom
    IT Support MyParcel

    Thread Starter bitterandreal

    (@bitterandreal)

    Hi,

    thank you for the Stock Management plugin hint. I already had the plugin and bulk changing “Myparcel Country Of Origin Variation” works perfect.

    kind regards,

    Minos

    Plugin Author MyParcel Support

    (@myparcelsupport)

    Hi @bitterandreal,

    You are welcome! If you need any more help, feel free to contact my colleagues and me via [email protected].

    Kind regards,

    Tim Blom
    IT Support MyParcel

Viewing 3 replies - 1 through 3 (of 3 total)
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