Export file empty?

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  • Hello Paula,

    Are you using advanced option and trying to export orders of specific statuses ? If so, then please ensure that orders of those statuses are present for specific period that you are selecting.

    Also ensure that your uploads folder is writable on server.

    If all of the above seems to be fine then I have to check on your site what problem going on there. For sake of it please contact at https://facebook.com/shrthngz

    Expecting your response.

    Regards

    Thread Starter paulagilarde

    (@paulagilarde)

    Thanks for your response. I’ve sent you a message on Facebook.

    Hello Paula,

    I noticed that you haven’t selected the options you want to export to csv file like Customer name, order amount, phone, email etc.
    Please select options, save them and then try to export csv, I tested with your site and it seems to be working fine.

    Let me know if you have any further questions.

    Thread Starter paulagilarde

    (@paulagilarde)

    Thanks- I had selected them previously but ended up trying many different options to try to get it to work. It’s working now – thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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