Export getting blocked by Sucuri Firewall

I have also opened a ticket with Sucuri this morning but they haven’t responded yet. We’ve been using this daily to email orders to our suppliers. I’m hoping to find a resolution ASAP. Thanks!

Now I’m getting the message “Nothing to export, please adjust your filters.”

I’ve tried on two different computers. The first time I try to export it says that it’s blocked by Sucuri, the second time it says that there’s nothing to export…

hi

I’ve installed this plugin and still can export data.

it says that it’s getting blocked by Sucuri’s firewall.

Please, copy/paste exact message.

Nothing to export

If you click Preview — do you see any records ?
Please, clear all filters at first.

thanks, Alex

I reset the filters and previewed. There were records.

Then I tried exporting and it seemed like it was going to work but I got a very long message that looks like the html for the page in a pop-up/light box

• This reply was modified 4 years, 1 month ago by freeemulator.

clearing the filters appears to have done the trick. I will put my filters back how they were and try again. Thanks!

so you have problem with Sucuri only for 1st computer ?

2nd computer -same browser &provider ?

Clearing the filters, previewing, exporting (got an error message likely due to thousands of orders,) then I put the filters back how I had them, and ran the export for 3 days worth of data. It worked normally again! Thanks for your help and suggestions.

you’re very welcome