Export/import don’t work

  • If you use this plugin and you will need to export and import orders, you will have problems.

    • This topic was modified 1 year, 4 months ago by x1code.
Viewing 1 replies (of 1 total)
  • Plugin Author tychesoftwares

    (@tychesoftwares)

    Hi @secretja,

    The thing is we do not change the original order id created by WooCommerce because that order id is used for many core functions and also by multiple plugins and themes.

    So what you will have to do is, you can contact to support team of the plugin you are using for importing the orders and ask them to make the necessary changes. They will have to make the changes where Order ID has been fetched and have to use the below code for Custom Order Number instead of the code used for Order ID.

    Here is the code they will need.

    $custom_order_number = $order->get_order_number(); //where $order is an order object

    We can also help you in making this change if you tell us the Export/Import plugin name you are using.

    Do let me know if this helps!

Viewing 1 replies (of 1 total)
  • The topic ‘Export/import don’t work’ is closed to new replies.