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  • Plugin Support Matheus Martins

    (@matheusfd)

    Hi, @isgjojo.

    ?Glad you reached out. I can help you fix this issue.

    That error indicates the the “uploads” folder in your WordPress installation is not writable. This is a server permissions error. Your server is restricting the necessary access to complete this action.

    My first recommendation would be to make sure that all the software on your site is updated. The easiest way to do this, from your WordPress dashboard, go to Dashboard > Updates and update WordPress, your theme, and any out of date plugins.

    If the problem persists, notify your host and ask them what they can do to edit these permissions.

    Keep me posted. Let me know how things go.

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