• I don’t even get an explanation or anything that can pinpoint the reason for the failure. All that happens is that it craps out during the media stage. Nothing to indicate why. Just “An unknown error occurred. Please check your PHP error log or contact support.”

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi there!

    WP Migrate Support Team here, Thanks for reaching out with your query we would be happy to assist

    Can you try editing your wp-config.php file to replace this line –

    define( ‘WP_DEBUG’, false );

    With these lines –

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    This means that any errors are logged to /wp-content/debug.log, because some errors are not visible on screen.

    Can you try the process again and then send on the debug.log file if created please.

    More details about that at https://codex.www.ads-software.com/Editing_wp-config.php#Debug

    Thank you.

    Thread Starter sol0712

    (@sol0712)

    Made the changes you indicated. Export crapped out again at 5%.

    Where would I find the debug.log file?

    Thread Starter sol0712

    (@sol0712)

    Found it. Almost 3 MB of ASCII. Can’t paste it here. Is there an email address I can send it to?

    Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi sol0712,

    Could you check the debug.log file if you see any fatal errors around the time you were doing the migration?

    If there are no fatal errors, could you check for us if there are any PHP warnings related to WP Migrate Lite?

    Thread Starter sol0712

    (@sol0712)

    Hi guys: Searching for “migrate” yields this:

    [19-Oct-2023 02:19:30 UTC] WP Migrate – Failed to instantiate object for replacement. If the serialized object’s class is defined by a plugin, you should enable that plugin for migration requests. Class Name: GoogleSitemapGeneratorStatus

    Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @sol0712,

    Thanks for the response.

    Unfortunately, that shouldn’t interfere with the export.

    Can you also please check your browser’s debugging console to see if there are any errors reported when the issue occurs? For instructions on how to do this, see

    https://deliciousbrains.com/wp-migrate-db-pro/doc/debugging-browser-console-errors/

    Also, would you be able to send me the debugging information from the Help tab on the site you’re having trouble with?

    1. Go to the Help tab of your local install
    2. Scroll down to the “Diagnostic Info & Error Log”
    3. Click the “Download” button and save to your computer
    4. Reply to this email and include the text file as an attachment

    Please feel free to hide any sensitive info you might find there. We would just like to see your current site’s setup as well as any errors logged by our plugin.

    Looking forward to hearing back!

    Thread Starter sol0712

    (@sol0712)

    Hello DB Support:

    Here’s what happened in the Console with the latest failed export:

    Unchecked runtime.lastError: The message port closed before a response was received.
    tools.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
    tools.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
    tools.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
    tools.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
    tools.php:1 Unchecked runtime.lastError: The message port closed before a response was received.
    5co63n4jqq:1 Unchecked runtime.lastError: The message port closed before a response was received.
    5co63n4jqq:1 Unchecked runtime.lastError: The message port closed before a response was received.
    5co63n4jqq:1 Unchecked runtime.lastError: The message port closed before a response was received.
    5co63n4jqq:1 Unchecked runtime.lastError: The message port closed before a response was received.
    jquery-migrate.min.js:2 JQMIGRATE: Migrate is installed, version 3.4.1
    mtgm.js:92 [Deprecation] Listener added for a synchronous ‘DOMNodeInserted’ DOM Mutation Event. This event type is deprecated (https://w3c.github.io/uievents/#legacy-event-types) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead.
    (anonymous) @ mtgm.js:92
    Show 1 more frame
    Show less
    mtgm.js:92 [Deprecation] Listener added for a synchronous ‘DOMNodeInserted’ DOM Mutation Event. This event type is deprecated (https://w3c.github.io/uievents/#legacy-event-types) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead.
    (anonymous) @ mtgm.js:92
    Show 1 more frame
    Show less
    pipedream.wistia.com/mput?topic=metrics:1

       Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

    simpleMetrics.js:25

       Uncaught (in promise) TypeError: Failed to fetch
    at u (simpleMetrics.js:25:10)
    at simpleMetrics.js:80:21

    distillery.wistia.com/x:1

       Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

    pipedream.wistia.com/mput?topic=metrics:1

       Failed to load resource: net::ERR_BLOCKED_BY_CLIENT

    metrics.js:62

       Uncaught (in promise) TypeError: Failed to fetch
    at p (metrics.js:62:10)
    at metrics.js:45:17

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    /wp-json/mdb-api/v1/mf-transfer-files:1

       Failed to load resource: the server responded with a status of 500 ()

    Also, you’ll need to be a little more specific about where I find the Diagnostic Info & Error Log. It’s not under the Help button for Chrome, the Console, or WordPress.

    Sol

    Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @sol0712,

    Thank you for your response.

    It sounds like you are getting a server error during your migration. Information about server errors and why they occur can be found in this doc: https://deliciousbrains.com/wp-migrate-db-pro/doc/500-internal-server-errors/

    As for the diagnostic info, it can be found on the Help tab in the plugin. See:

    Kindly send it in, so we can understand your current setup.

    We look forward to your response!

    Thread Starter sol0712

    (@sol0712)

    Diagnostic info?

    site_url(): https://urbaneer.com
    home_url(): https://urbaneer.com
    site_path(): /home/urbaneer/public_html

    Database Name: urbaneer_wp01
    Table Prefix: wp_qb3xiwdvsh_

    WordPress Version: 6.3.2

    WP Migrate DB: 2.6.9

    Web Server: ………………… LiteSpeed
    PHP: ………………………. 7.4.33
    WP Memory Limit: ……………. 40M
    PHP Time Limit: …………….. 360
    Blocked External HTTP Requests: None
    fsockopen: …………………. Enabled
    OpenSSL: …………………… OpenSSL 1.1.1p 21 Jun 2022
    cURL: ……………………… Enabled
    Enable SSL verification setting: No
    Opcache Enabled: ……………. Enabled

    MySQL: ………………. 5.5.5-10.5.22-MariaDB
    ext/mysqli: ………….. yes
    WP Locale: …………… en_CA
    DB Charset: ………….. utf8
    WPMDB_STRIP_INVALID_TEXT: No

    Debug Mode: … No
    Debug Log: …. No
    Debug Display: Yes
    Script Debug: No
    PHP Error Log: error_log

    WP Max Upload Size: 384 MB
    PHP Post Max Size: 384 MB

    WPMDB Bottleneck: …… 1 MB
    Compatibility Mode: …. Yes
    Delay Between Requests: 0

    WP_HOME: ……. Not defined
    WP_SITEURL: …. Not defined
    WP_CONTENT_URL: https://urbaneer.com/wp-content
    WP_CONTENT_DIR: /home/urbaneer/public_html/wp-content
    WP_PLUGIN_DIR: /home/urbaneer/public_html/wp-content/plugins
    WP_PLUGIN_URL: https://urbaneer.com/wp-content/plugins

    Media Uploads
    Transfer Bottleneck: …… 384 MB
    Upload Folder Permissions: 755

    Themes & Plugins
    Transfer Bottleneck: ……… 384 MB
    Themes Permissions: ………. 755
    Plugins Permissions: ……… 755
    Must-Use Plugins Permissions: 755
    WP-Content Permissions: …… 755
    WP-Core Permissions: ……… 750

    Active Theme Name: WordHerd Theme
    Active Theme Folder: /home/urbaneer/public_html/wp-content/themes/wordherd-impreza
    Parent Theme Folder: Impreza

    Active Plugins

    • Gravity Forms (v2.7.15) by Gravity Forms
    • Admin Page Spider (v3.20) by J7Digital
    • Advanced Custom Fields PRO (v6.2.0) by WP Engine
    • Akismet Anti-spam: Spam Protection (v5.3) by Automattic – Anti-spam Team
    • API KEY for Google Maps (v1.2.9) by AyeCode Ltd
    • Buttons to Edit Next/Previous Post (v1.2) by Aftab Muni
    • Classic Editor (v1.6.3) by WordPress Contributors
    • Custom Post Type UI (v1.14.0) by WebDevStudios
    • Duplicate Page (v4.5.3) by mndpsingh287
    • Site Kit by Google (v1.111.1) by Google
    • XML Sitemap Generator for Google (v4.1.13) by Auctollo
    • GravityWP – CSS Selector (v1.0.2) by GravityWP
    • WPCode Lite (v2.1.3.1) by WPCode
    • Jetpack (v12.7) by Automattic
    • WPBakery Page Builder (v7.0) by Michael M – WPBakery.com
    • LiteSpeed Cache (v5.7) by LiteSpeed Technologies
    • Safe SVG (v2.2.0) by 10up
    • Similar Posts (v3.1.6) by Shareaholic
    • Simple Lightbox (v2.9.3) by Archetyped
    • SiteOrigin CSS (v1.5.8) by SiteOrigin
    • Stylish Links (v1.0.3) by Industrial Themes
    • UpSolution Core (v8.18.5) by UpSolution
    • Username Changer (v3.2.2) by Widgit Team
    • What The File (v1.6.0) by Never5
    • WP Categories Widget Pro (v1.2) by WP-EXPERTS.IN TEAM
    • WP Categories Widget (v2.3) by WP-EXPERTS.IN TEAM
    • WP Migrate Lite (v2.6.9) by WP Engine
    • WP-PageNavi (v2.94.1) by Lester ‘GaMerZ’ Chan
    • YellowPencil (v7.6.0) by WaspThemes

    Must-Use Plugins

    • index.php
    • Force Strong Passwords – WPE Edition (v1.6.4) by Jason Cosper
    • WP Migrate Lite Compatibility (v1.3) by Delicious Brains

    Log date: 2023/10/16 22:52:55

    Migration ID: 4ae32d68-136e-4ecc-aa2e-c14eb8880c67
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231016203638-7i8ef.zip does not exist

    Log date: 2023/10/17 01:52:21

    Migration ID: e5ab3d06-8310-4c17-a755-647d7cdd74ae
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231017012808-3x42u.zip does not exist

    Log date: 2023/10/17 02:20:52

    Migration ID: 3b4c2ce6-4c80-4a1e-b9a9-1653eaf17343
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231017020029-xyfdu.zip does not exist

    Log date: 2023/10/17 16:34:12

    Migration ID: 77f82184-23fc-40f8-8adb-27c39425b63b
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231017153410-crigt.zip does not exist

    Log date: 2023/10/18 20:54:16

    Migration ID: 86e031bc-b00f-4b51-8993-d3cdf883c010
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231018202816-blqrk.zip does not exist

    Log date: 2023/10/19 02:43:26

    Migration ID: 3bf5a41d-ca22-498d-ba0f-6e6efd9baeb6
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231019021927-4vbjm.zip does not exist

    Log date: 2023/10/23 15:42:19

    Migration ID: 0811c078-7036-4ad4-ad58-d32f70a556b8
    Intent: savefile
    Stages: tables | media_files | theme_files | plugin_files | core_files
    Action: cancel
    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231023151408-ajhb6.zip does not exist

    Plugin Support Delicious Brains Support

    (@dbisupport)

    Hi @sol0712,

    Thanks for sending that in. Regarding this error:

    Error: ZIP Archive /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/urbaneer-20231023151408-ajhb6.zip does not exist

    It seems WP Migrate Lite couldn’t find the export file in the wp-migrate-db directory. Could you check for us if the directory below is writeable? The folder permission should something like 755.

    /home/urbaneer/public_html/wp-content/uploads/wp-migrate-db/

    Also, could you confirm for us that you have enough free storage space on your server?

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Export migration fails repeatedly during media stage’ is closed to new replies.