Thanks for your patience. Please find the answers for your feedback points/queries below:
1. The SHOP NAME DIDNT CHANGE ACCORDINGLY TO THE STORE SETTING
>> I see this working fine. I have already tested multiple setups, example- https://demo.dualcube.com/wordpress/plugins/dc_woocommerce_multi_vendor/
Vendor credential- demo_vendor/demo_vendor
https://demo.wc-marketplace.com/flatsome/
Vendor Credential- Chris/Chris
Can you reach out via the live chat support over https://wc-marketplace.com/ as it seems to be a site wide issue. Works fine on our end.
2. STORE SETTINGS – the hide from user option misalignment and the below red words unable to see in full.
>> Can you check if the page used for Store settings uses full width template or a template with sidebar. Ideally, you might not like settings page to have sidebar, isn’t it. Let me know if full width helps.
3. PRODUCT MANAGER – it jumps to WordPress backend. it will be good if vendor can add their products in Vendor Dashboard directly. Also, we cant go back to Vendor Dashboard after the visit to WordPress backend.
>> Vendors can add products from front-end but for that you need our premium addon: https://wc-marketplace.com/product/wcmp-frontend-product-manager/ while when the vendor is in back-end there is an option” Front-end Dashboard”, that’s the vendor dashboard. You should see this in the black strip in the top.
4. Also the system automatically send 2 emails to admin about NEW PRODUCT SUBMITTED : PENDING PAYMENT
Product Title : Pending Payment & another one is Failed.
>> Can you reach out via the live chat support over https://wc-marketplace.com/ as it seems to be a site wide issue. Works fine on our end.
5. PROMOTE FUNCTION – May i know what is the purpose of this ?
>> This section as of now includes option for vendors to create coupons for their products. The genric name “Promote” was assigned keeping in mind future plans, where in we would add more promotion options for vendors. Those will then added as sub menu items.
6. ORDERS FUNCTION – It will be good if we can choose how many orders to display. Also , it will be great if we can sort the orders by date etc.
>> I shall add the option for the number of orders to show setting in our to-do list. Sorting by date is already added, check the https://demo.wc-marketplace.com/flatsome/wcmp_vendor_orders/ on the demo store.
7. PAYMENT – WITHDRAWAL – spelling error ,should be completed orders.
>> Fixed in the update earlier today.
8. STILL THERE IS NO EMAIL NOTIFICATION TO VENDOR FOR NEW CUSTOMER ORDERS. EVEN WE CLICK PROCESSING.
>> Can you reach out via the live chat support over https://wc-marketplace.com/ as it seems to be a site wide issue. Works fine on our end.
9. FOR VENDOR DASHBOARD OVERVIEW
The Pending Payment & Pending Shipping Table not mobile responsive thus unable to view properly using mobile device like samsung note 3.
>> Thanks for the headsup, should be fixed in the next update planned for next week.
10. FOR THE REPORTS- It will be great to view the report by Product too as per previous version.
>> I understand that report by product was a good tool. It’s just that with the csv option coming into picture with all details, we wanted the interface to look cleaner and hence got rid of that. FYI, this is available in the premium version: https://wc-marketplace.com/product/wcmp-vendor-frontend-reports/ and in all probablity we shall think out a good table plan for report by product too.
Regards,
Sandeep
