Export Personal Data Email Fails – Unable to protect export folder from browsing

  • Resolved jamieschmid

    (@jamieschmid)


    6 years, 5 months ago

    I’m getting an error when I try to export user data:

    An error occurred while attempting to export personal data.
Unable to protect export folder from browsing.

    Might be related to this issue but a different error. It’s on a site where my test user (Subscriber) has 0 posts. I’m logged in as Admin. Their confirmation email sent fine, but after they confirmed and I clicked the Email Data button, I get this error.

    Here’s my deets: Siteground hosting, small site, on a subdomain (dev site).

    Is it simply a subdomain folders permission issue? Any ideas?

    • This topic was modified 6 years, 5 months ago by jamieschmid.
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  • Thread Starter jamieschmid

    (@jamieschmid)

    I figured it out! The hosting account storage space was maxxing out and preventing any write privileges on folders. Updating in case anyone else happens to have this pretty specific problem ??

Viewing 1 replies (of 1 total)
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