Export then immediate import not working

  • Resolved shaunus

    (@shaunus)


    3 years ago

    Hi. I exported my products with the WP built-in exporter, one of which had 2 custom tabs, then immediately imported the same csv file, but got the message “Sorry, you are not allowed to upload this file type”. After removing the product containing the custom tabs, WP was able to import the csv file. How can I fix this problem?

Viewing 3 replies - 1 through 3 (of 3 total)
  • jpowersdev

    (@jpowersdev)

    Hi @shaunus,

    Do you have any custom code that is interacting with the woocommerce import/export process? The CSV import tool should work out of the box, and that error message suggests to me that your server was rejecting the format of your file. If it’s not the interference of some other plugin or theme code, you might want to reach out to your host.

    Let me know if that helps,
    Jon

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @shaunus,

    Just checking in.

    Please let us know if you still need help with this issue.

    Thank you!
    -Tracy

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hello @shaunus,

    We haven’t heard back from you in a while so I am going to close out this ticket.

    If you need more help, please reopen it and we will be happy to help you.

    Thank you!
    -Tracy

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Export then immediate import not working’ is closed to new replies.