Export Tickets

  • Hello, I have a problem with your additional plugin to export tickets in csv format.

    I want to export by ticket creation filter by dates, for example: April 1 to April 30, and it generates the report from March 31 to April 29. And for a single date like April 1 to April 1, it shows empty report despite having tickets.

    The date format is dd-mm-yyyy.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    Which version of SupportCandy and Export ticket add-on you are using?

    Thread Starter espectro24

    (@espectro24)

    SupportCandy: Versión 2.3.1

    SupportCandy – Export Ticket: Versión 2.1.1

    Plugin Contributor Nikhil G

    (@nsgawli)

    Hello,

    Please make sure you are using the correct timezone. Please go to Dashboard > Settings > General > Timezone and select your country timezone. After that check the export feature.

Viewing 3 replies - 1 through 3 (of 3 total)
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