Export to PDF extension questions

  • Resolved mowabb

    (@mowabb)


    1 year, 5 months ago

    Hi! I recently purchased the export to PDF extension, and I have a few questions about it :

    1. is there any way to display the result of the test into the exported pdf ? For now, there’s only a recap of the questions, and whether the user was right or wrong. For instance, I have two different results pages set-up, with a complementary text, whether the test is “positive” or “negative”, depending on conditions. Nevertheless, in the exported pdf, I can’t find an option to display the text of the “results page”.
    2. Is there any way to translate the “Download results” button string ? I managed to translate every variable of the plugin, but I can’t find this one.
    3. I have a bug, which I think appeared once I added the extension. Let’s say I have 20 questions in my test. They are all numbered. Once I answer them all, and click “Next”, the page refreshes and the results appear, but now my first question is numbered “21”, the second “22” and so on… Is there a way to fix this ?

    Thank you very much in advance for your help !

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  • Hello @mowabb ,

    I hope you’re doing well.

    Thank you for getting in touch with us.

    Regarding your inquiry about including the test result text in the exported PDF, please know that our development team is actively addressing this issue. We appreciate your patience and will keep you updated on our progress.

    For translating the download button, we recommend using a translation plugin like WPML to achieve your desired result.

    Regarding the bug issue, it seems like you might be encountering compatibility issues with our quiz plugin. A theme or another plugin on your website might be causing conflicts with QSM. To help you navigate these conflicts, I’ve attached some guides on identifying and resolving them. Additionally, please ensure that you are using the latest version of QSM. https://quizandsurveymaster.com/how-to-identify-theme-plugin-conflict-with-qsm/ .

    Please don’t hesitate to contact us if you have any more questions or face further issues. We’re here to assist you.

    Best regards,
    Sumit

    Hi @mowabb?,

    I hope you had a great weekend

    Thanks for reaching out to us.

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    To be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developers with the income they need to make WordPress awesome.

    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Please do not hesitate to reach out to us for any further queries or issues, we are here to help.

    Best regards,
    Sumit

Viewing 2 replies - 1 through 2 (of 2 total)
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