Exporting Gibberish

  • Resolved Integrantsvs

    (@bdwatt0)


    5 years, 6 months ago

    All of a sudden the .csv file contains nothing legible. It’s all gibberish. I can’t tell you when it stopped working, and I’ve tried disabling other plugins, uninstalling & reinstalling, etc. Thoughts? Here’s row 1 of the export file:

    ??X?n?:}/D:O′?H](ùéizN§MrZ?A?XP6c?‘D?D%ey?????/?Eé”eQ\4°?ê¨ko???&??UYêJ?ü?áí?7v±Wí-T?ú~êR?…·??é??-‘???R??μa4>??ù?k?
    `

Viewing 4 replies - 1 through 4 (of 4 total)

  • Which language export is this? Check the file format is in UTF-8 by opening it using notepad++ under encoding menu. Add detailed info for more help.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @bdwatt0,

    We have released a new version for the WordPress Comments Import & Export plugin. Please try updating the plugin to the latest version(2.1.5) and try exporting.

    If the issue still persists please reach us via support.

    Thread Starter Integrantsvs

    (@bdwatt0)

    @smacksupport, thanks for answering my question with a question. I guess I should have provided a systems report.

    @webtoffee, thanks for digging into this and realizing there was a problem without needing a systems report. I appreciate the quick turnaround! The update worked perfectly!

    Plugin Author WebToffee

    (@webtoffee)

    Hi @bdwatt0,

    Glad to hear that the issue is resolved.

    Please leave us a review if you are satisfied with our plugin.

Viewing 4 replies - 1 through 4 (of 4 total)
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