Exports only top row of table

  • gabbygirl

    (@peggyrichardson)


    9 months, 2 weeks ago

    Thanks for this great plugin! Recently, when attempting to export a list of customers in any format, the export only includes the top row of the customers displayed. We typically pre-sort the list using a keyword to filter to a particular variation. Then, we export the list in a csv format.

    Before, this export would pull everything listed in the frame. Now, it only pulls the top customer row that’s visible on sorting. We don’t know exactly when this stopped, as staff just reported this today, but it has been happening for a while.

    We can force it to export the entire list by selecting (shift+click) each row manually. However, when there are dozens (hundreds?) of customers, that’s touchy, because we have to scroll down rather far to select all of them, and we risk missing someone.
    Thanks again!

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  • Thread Starter gabbygirl

    (@peggyrichardson)

    Just following up, because I hadn’t received a reply to this post. Thanks!

    Plugin Author Kokomo

    (@kokomoweb)

    HI Gabby,

    sorry about the delay. I just tested on my side and I don’t have that issue. Also, we haven’t pushed any updates for quite a while. Perhaps it’s a conflict with another plugin? Did you try deactivating all plugins except for ours and Woocommerce and see if that solves the issue?

Viewing 2 replies - 1 through 2 (of 2 total)
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