• Resolved skywalker7188

    (@skywalker7188)


    Hallo,

    We have set up the connection for Amazon Pay correctly, but the Express Checkout button is not displayed.

    Even in the second step, the button is not displayed until the page is refreshed.

    Can you help us?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Christian

    (@christian1983)

    Hey @skywalker7188

    Hope you are doing well!

    do you have any URL where we can check?

    Best,
    Christian

    Thread Starter skywalker7188

    (@skywalker7188)

    Sorry, yes here is the URL
    Zagano

    Plugin Support Christian

    (@christian1983)

    Hey @skywalker7188

    What can I see is that the checkout is modified by a plugin or theme?

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Best,
    Christian

    Thread Starter skywalker7188

    (@skywalker7188)

    Its the Neve theme and the CheckoutWC Plugin. Now i deactivate the Plugin and ich dont see any Express Checkout Button on the Checkout page.

    Plugin Support Christian

    (@christian1983)

    Hey @skywalker7188 ,

    Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there. You will need to prepare a staging site so we can do some tests on it.

    Let me know.

    Best,
    Christian

Viewing 5 replies - 1 through 5 (of 5 total)
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