Express Checkout buttons not working on product pages

  • Resolved joaopegb

    (@joaopegb)


    3 years, 8 months ago

    I’m having a problem with Express checkout buttons (PayPal, Google Pay or Apple Pay) on my product pages with your plugin active.

    For Google Pay (Chrome) or Apple Pay (Safari), the buttons are stuck in infinite loading.

    For PayPal Express Checkout it opens the modal window that redirects to paypal and closes it immediately.

    Any suggestions?

    Try this product for example.

    Report number: SKIVAPMF

Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please try enable ESI first, and see how it goes.

    how was Google/Apple Pay added ? by a 3rd party plugin or something ?

    Best regards,

    Thread Starter joaopegb

    (@joaopegb)

    Yes, they were added by the official stripe plugin for woocommerce.

    And PayPal by this one.

    Ok, enabled ESI. Google and Apple Pay seem to be working fine now.

    PayPal is not.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please try add

    reset_ppec_api_credentials private
    wc_ppec_* private
    _wc_ppec_* private
    ppec_* private

    into ESI nonce list , purge again

    see how it goes

    Best regards,

    Thread Starter joaopegb

    (@joaopegb)

    What a mess…it did not work. PayPal opens a new tab and closes it immediately.

    After that, I refreshed my browser (Chrome on iPhone 8) to try again and now the whole site is stuck in infinite loop/refresh.

    Screen recording here.

    Plugin Support qtwrk

    (@qtwrk)

    are you set in Woo setting -> cache with geo support ?

    if that so , please turn it off , and use this way to do GeoIP support

    Thread Starter joaopegb

    (@joaopegb)

    Yes I need that because unfortunately I cannot enable GeoLocation support for my LiteSpeed Web Server since it is a shared server.

    Will that problem always occur with cache with geo support in woo settings?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    I am not sure , saw it on your other topic , but I don’t know why that happens

    does it only happen on mobile ? or also on desktop ?

    Best regards,

    Thread Starter joaopegb

    (@joaopegb)

    Mobile and desktop.

    So now there’s 2 problems:

    1. PayPal and Google/Apple Pay buttons not working properly (they’re back with the same problem after all)

    2. Infinite page refresh out of the blue…

    Plugin Support qtwrk

    (@qtwrk)

    hmmmmm

    it doesn’t show that refresh thing on me

    do you have any pattern to reproduce it ?

    Thread Starter joaopegb

    (@joaopegb)

    It’s weird, it does not show all the time.

    I was just in my product page testing the express checkout buttons and clicking around when I decided to refresh the page. That’s when it started happening, out of nowhere…

    Plugin Support qtwrk

    (@qtwrk)

    I just set up a Woo site with that geosupport , been clicking around for while but didn’t see that happen

    maybe you can try reach your provider and kindly ask them to enable that GeoIP for you

    Thread Starter joaopegb

    (@joaopegb)

    I already contacted support they say its not possible because its a shared server…they cannot do anything about unless I change to VPS or something like that.

    But back to the topic, express checkout buttons are still not working properly on my product pages…

    Plugin Support qtwrk

    (@qtwrk)

    okay , please try reset to default setting , then only enable ESI , and add the nonces I mentioned in previous , see how it goes

    Thread Starter joaopegb

    (@joaopegb)

    Ok, did what you told me and still not working…

    Plugin Support qtwrk

    (@qtwrk)

    okay , please create a ticket by mail to support at litespeedtech.com , we will investigate it further.

Viewing 15 replies - 1 through 15 (of 16 total)
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