Express checkouts checkbox not working

  • Resolved Aaron Jones

    (@aaronj1998)


    2 years, 7 months ago

    Hi there,

    Google & Apple pay doesn’t seem to be enabling on the checkout out of the box. I have deactivated/activated again and tried multiple mobile devices however the options don’t appear to be working.

    I have all locations disabled for the express checkout except the checkout.

    Many thanks
    Aaron

Viewing 1 replies (of 1 total)

  • Hi @aaronj1998

    Thanks for reaching out.

    First of all you’ll want to double check if both are correctly configured:

    – https://stripe.com/docs/google-pay
    – https://stripe.com/docs/apple-pay

    I have all locations disabled for the express checkout except the checkout

    Can you please share a screenshot so we can understand better? We recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread.

    Please turn on debugging in WooCommerce>Setting>Payments> Manage button on your gateway, and try checking out.

    Then see what the error reads in the log – WooCommerce > Status > Logs. Let us know what you find.

    Additionally, please also share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Viewing 1 replies (of 1 total)
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