Extension crashes when Manage License Keys

Hi again,

Without the extension, I have a “good validation return” with a license key.
With the extension, I have a “wrong validation return” with the same license key.

When i’m going on the manage license keys page to try managing, as I wrote it, i have the following stack error.

Détails de l’erreur
======================
Une erreur de type E_ERROR a été causée dans la ligne 2 du fichier /home/geocache/public_html/wp-content/plugins/woocommerce-license-keys-extended/app/Controllers/ManagementController.php. Message d’erreur : Uncaught Error: Call to a member function get_id() on null in /home/geocache/public_html/wp-content/plugins/woocommerce-license-keys-extended/app/Controllers/ManagementController.php:2
Stack trace:
#0 /home/geocache/public_html/wp-includes/class-wp-hook.php(288): LicenseKeysExtended\Controllers\ManagementController->page_manage_license_keys(”)
#1 /home/geocache/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(”, Array)
#2 /home/geocache/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /home/geocache/public_html/wp-admin/admin.php(254): do_action(‘admin_page_mana…’)
#4 {main}
thrown

Hi, could you please send us a support request via our website, since WordPress might lock this thread due to being related to the paid version.

Regarding your issue, can you please verify if the following table exist in your database:

{prefix}_license_keys

Report as back as soon as you can via email, to help you solve this issue.

Your issue could be related to database settings and our latest schema having troubles from being created.

Please read and follow this troubleshooting article:
https://www.10quality.com/docs/woocommerce-license-keys/troubleshooting/database-schema/

Make sure your database has these 3 tables, afterward, please manually run the Bake / Sync action process:
https://www.10quality.com/docs/woocommerce-license-keys/management-module/bake-and-sync/

If the issue is not related to the database, please send us a support request from here:
https://www.10quality.com/contact-us/

This way we can continue helping you solve your issue.

Regards.

Hi,
In my database I’ve found :
– {Prefix}_license_keys,
– {Prefix}_license_keys_error_log,
– {Prefix}_license_keys_log.

These tables are empty.

Just test the 1.6.1 version, the problem is still there.

I dropped the 3 tables. Two were not the same a written in the article above.
I “recreated” them.
I did everything founded in the troubleshooting article.
The table are now the same and the option value is the good one.

Unfortunately the problem is still there.

Hi again ??

Finally I did : manually run and select the “Bake / Sync” action.

And now it works again for activation and validation but it fails for deactivation. Error is true, but Errors is null.

I have a question, the documentation for deactivate seems to have a little bug ?? on the action text !

Will try again with the 1.6.1

With the 1.6.1 deactivation action fails.

In the database, even after a new “bake / sync” action, the value for the license_keys_schema is 1.6.0.

Regards

Glad to hear you were able to fix the Activation and Validation endpoints.

In the end, was this due to issues with your database setup and/or any missing data table? It could be handy if you share with us your workaround so we can take proper considerations if necessary.

In regards to the deactivation issue…

Thanks for reporting it, we have fix and released this bug on the regular plugin version 1.3.6. Documentation have also been updated.

Hi,

No table was missing, but their structure (license_keys_log, license_keys) was different.

I dropped the three tables. Then I did exactly what is explain in https://www.10quality.com/docs/woocommerce-license-keys/troubleshooting/database-schema/ and https://www.10quality.com/docs/woocommerce-license-keys/management-module/bake-and-sync/ as you asked me to do.

And it’s working well for Activation and Validation.

Sorry, I can’t give more information, I’m not a WordPress and PHP developer.

Hope it helps.

Regards.

It does, thank you for reporting and sorry for the inconvenient.

Reply back if after updating to 1.3.6 you are still having issues with the deactivation endpoint.

Regards

Yeeeaaaaaahhhh !

Everything works fine again !

Thanks a lot ! You are very reactive !

Great !