Extra fields are gone?

Hi,

You’ll want to head back into the form builder and re-add them to your form. All of the previous form fields are still included in the new version – just the way you go about adding them to forms has changed.

You can find a walkthrough of the process in our knowledge base:
https://yikesplugins.com/support/knowledge-base/editing-forms/

If you are still having issues, feel free to let us know and we’ll do our best to help out.

Thanks,
Evan

Evan,
thank you for the quick response.

I can’t see the Zip code. Is that still part of the plugin?
In the previous one we were able to add custom fields. Is that part of the free version?

No,

The ability to create NEW form fields was removed from the free version. We plan on re-integrating that functionality at a later point, once the majority of our users have transitioned over to the new version.

You can still add the Zip code field to the form, but you’ll need to create it over on MailChimp first. Once you have a zip field assigned to your list, you can head back into the plugin and add that field to your form using the form builder (link above).

Thanks,
Evan

That works for for me for the premium version however I have a deadline tomorrow.

Can I have another custom field if I create it over Mailchimp?

Or can I download an older version of the plugin where these are still supported?

tks

Hi Lucian,

I think you may be misunderstanding. Any field that you can create in MailChimp can be displayed in our form, exactly how it was in previous versions. With the new version you can no longer manage your merge variables from within the plugin, but now have to do so over on MailChimp.com.

Anytime you create or remove fields from a list on MailChimp.com, you should then see the changes take effect inside of the edit form page.

With all that being said, you should have no problems going in to your mailing list and creating any number of fields you’d like on MailChimp.com. Once you’ve done so you can then add them to the forms using the form builder. Then you can save the post and all of your form fields will then be displayed on the front end.

You cannot create additional fields that are not supported by MailChimp as MailChimp would have no idea how to handle the data.

What fields is it that you are having issues with? I have just run a few tests and can confirm that the Zip fields are working as intended.

Thanks,
Evan

Very cool and thank you. I will give it a test.

One I discovered is that when you change the API key (from my account to client account) the list don’t get updated in the back-end unless you delete the plugin.

Hi Lucian,

You can also try clearing your MailChimp API cache next time to see if that works vs. deleting/reinstalling the plugin.

Here are directions on how to do that: https://yikesplugins.com/support/knowledge-base/api-cache-settings/

Thank you!
-Tracy

Also, here is MailChimp’s article on creating fields: https://kb.mailchimp.com/lists/managing-subscribers/manage-list-and-signup-form-fields

Zip code is on that list. It shouldn’t take long to add the fields you need on the MailChimp side. Then just go back to our plugin, clear the MailChimp API and those fields should appear in the form builder.

Thank you!
-Tracy

Thanks Tracy this is very helpful. I’ll try everything tomorrow and I’ll post an update.

Hi guys,

I tested and I can confirm that it works well. After I create the fields in Mailchimp it shows correctly in the plugin form settings.

One issue is that the Preferred Version (HTML/text) is not showing. I’m aware I can create a custom field radio button but that one is not tied to the Mailchimp system.

Is this possible or is it something on the road map?

– Lucian