Extra product options read original product price instead of adapted price

  • Resolved servisregros

    (@servisregros)


    7 months, 2 weeks ago

    Hello, I have a question involving extra product option plugins.

    I have a website/webstore set up where we sell engraving materials (plates). But for each plate there is an option (self stick tape on the back of the plate) that we can add on later at the request of the customer. As far as I saw plugins can do just what I want: adding this option (approximately 6€ per plate, not flat rate), having the option of adding it multiple times.

    The problem I am seeing is that I am also using B2B King plugin, which alters the pricing according to different customer groups. However when selecting a product and adding the add on option (with extra options plugin) I do not get altered B2B king prices, but I get original prices, because extra options plugins don’t know, B2B King changed them. And the plugins then shown original (wrong) price.

    Is it possible to fix this? With a simple code snippet or something, so that extra product option plugin will read active B2B King prices?

Viewing 1 replies (of 1 total)
  • Plugin Support Poonam Namdev

    (@poonam9)

    Hello @servisregros,

    Thank you for reaching out and using our plugin.

    We understand the importance of ensuring accurate pricing for all customers, and we apologize for any inconvenience. Unfortunately, we currently do not have an immediate solution to address the issue you are facing.

    For custom solution help, we recommend websites such as?https://upwork.com,?https://codeable.io, or?https://fiverr.com. You will find some great professionals there who are more than capable of assisting you with such integrations.

    Hope you will understand.

Viewing 1 replies (of 1 total)
  • The topic ‘Extra product options read original product price instead of adapted price’ is closed to new replies.