help desk service responsiveness

  • Service desk is going to surprice you once you are directed to senior developer. Thank you for solving the problem, I hope the reported by me bug helps you improve product.

    • This topic was modified 9 months, 1 week ago by eraty.
    • This topic was modified 8 months, 2 weeks ago by eraty.
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  • Tusher Ikbal

    (@tusherikbal)

    Hi eraty,

    Thanks for sharing your feedback.

    First of all, we regret the inconvenience you have encountered with our plugin and the support service we provide. We understand the frustration that can come when expectations are not met, and we are committed to addressing your concerns.

    We endeavor to ensure that our plugin’s functionality is compatible with a wide range of operating systems and devices. We apologize for any problems you encountered and assure you that our team is committed to thoroughly testing and developing our plugin to deliver a consistent experience for all users.

    Our goal is to give excellent assistance and make sure that every user’s experience with our plugin meets expectations. We are devoted to resolving any technical challenges you may face in a timely and effective manner.

    Please accept our sincerest apologies for the inconvenience caused. We value your input and remain dedicated to enhancing our plugin and support services to better serve you and our community.

    Regards
    Ikbal

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