Extremely Poor Support

With the vast array of plugins available for WordPress and the extreme availability of (inexpensive) freelance coders capable of WP development, I cannot in good conscience recommend a plugin whose developers refuse to answer simple questions about their software without users paying them.

All I have to say to the “support” team that told me to pay them before they answered a question that I needed to know the answer to in order to determine if the plugin would even work for my needs is this:

Nobody is going to pay you for a product that does not work.