Extremely slow

  • Resolved shanerprice

    (@shanerprice)


    1 year, 2 months ago

    I have a pop-up triggered by mouse click and have notoced it takes way too long to show after click. The content is a simple paragraph. I have used several other popup makers like Elementor and haven’t experienced this issue. No delays are set. Any helper thoughts would be appreciated;

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Antonio Villegas

    (@avillegasn)

    Hi @shanerprice

    The way in which we developed the popups requires an iframe that resolves to the content of the popup. When a mouse click occurs requiring the opening of the popup, the plugin creates the iframe, which results in the additional time loading the content of the popup. Once the popup content is ready, the plugin displays it (not before).

    Therefore, if the site where you have the plugin installed is slow when opening content, the popup will inherit this slowness when opening the content inside it.

    I would like to know the URL where you have the popup set, just to confirm the issue is as I described. You can send me that information to the email address support at neliosoftware dot com.

    Plugin Author Antonio Villegas

    (@avillegasn)

    Hi @shanerprice

    We’ve updated Nelio Popups to version 1.1.0 fixing the issue with the slow popup opening. I would like you to give it a try if you have time. Hope you find it useful ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Extremely slow’ is closed to new replies.

Tags