Hi @kingdingbat,
Thank you for taking the time to share your experience with OptinMonster. We’re sorry to hear about the confusion regarding account creation. As a SaaS product, OptinMonster requires users to create an account outside of WordPress to access our features, including our powerful campaign tools. The OptinMonster WordPress plugin serves as a bridge between your website and our platform, allowing for seamless integration.
We understand that this setup may not be ideal for everyone. However, we believe it provides the best experience for our users by offering advanced features and capabilities beyond those typically found in dedicated WordPress plugins.
We truly appreciate your feedback and hope this information helps clarify the setup process. If you find our platform valuable despite the account creation requirement, we kindly ask that you consider updating your review to reflect your experience with OptinMonster’s features and performance.
Thank you for choosing OptinMonster, and we remain committed to providing the best possible service for our users!
