• I see my site download an f.txt file when I visit any page. It does not happen with the Edge browser. I have not updated any plugins to my site recently. But I have added new pages or edited old pages. I have noticed this for 4/5 weeks. I read, if I clean the browser history it will go away but it looks like it is not true at least in my case. Any tips would be useful to resolve the case.

    Thanks in advance. The page can be viewed at [ redundant link removed ]

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • I visited serval pages of your site in Google Chrome on multiple computers (all Windows 11), and I don’t see any file getting downloaded.

    Hello,

    It sounds like your website might have been compromised and is serving malicious content to visitors. The fact that you are seeing an f.txt file being downloaded when you visit your website is a red flag.

    To investigate this further, you can take the following steps:

    1. Scan your website for malware: Use a website scanner like Sucuri SiteCheck or Wordfence to scan your website for malware. These scanners can detect malicious files and code on your website and provide a report on the findings.
    2. Check your website files: Log in to your website’s hosting account and check the files in your website’s directory for any suspicious files or directories. Look for any files or directories that you do not recognize or that have been recently modified.
    3. Check your website’s .htaccess file: Check your website’s .htaccess file for any suspicious code or redirects. Malicious actors often use .htaccess files to redirect visitors to other websites or to serve malicious content.
    4. Update your website: Make sure that your website’s software, plugins, and themes are up to date. Outdated software can be vulnerable to attacks and compromise your website.
    5. Change your passwords: Change your website’s login credentials, including your username and password. Use strong passwords and consider using a password manager to generate and store your passwords securely.

    It’s important to take action as soon as possible if your website has been compromised, as this can seriously affect your site’s security and reputation.

    Thread Starter mrahman252003

    (@mrahman252003)

    @gappiah, thank you for your reply. If I use, MS Edge, I don’t get it, I am using windows 10. It downloads with Chrome only on my machine. After reading your reply, I tried from another machine, but it does not happen there. It sounds like it is problem with my own PC, what it could be?

    @farhansrambiyan, I have not installed anything recently to this computer, so not sure could it be a problem?

    Hi @mrahman252003

    My recommendation is to follow the steps I mentioned above. The reason is that when I tested, the file downloaded on my Mac too (Attached screenshot in the previous reply). There is a possibility that your website might have been compromised by malware or hacking.

    Browser used for testing: Chrome

    Thread Starter mrahman252003

    (@mrahman252003)

    @farhansrambiyan Thanks. it looks something related to Google ad. My service provider told me they did not find anything abnormal in my site. Site works fine and I don’t see the file in Edge. Anyway, thank you for support.

    Thread Starter mrahman252003

    (@mrahman252003)

    Finally I found the solution, here is the solution for others (if useful). I have been using Ad Inserter, I just updated the plugin and all are fine.

Viewing 6 replies - 1 through 6 (of 6 total)
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