fa Text Only Being Displayed

  • Resolved Darkspire Media

    (@drewmturner)


    7 years ago

    I was informed by a client that their icons had disappeared. Only the element class seems to be displayed. The fields are set to element and have been for about two years. I tried switching the output, but it results in the element class every time.

    I have double checked that all css and scripts are enqueued and show on in the code.

    Any ideas? This is happening to every site I update to v2.1.0

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Darkspire Media

    (@drewmturner)

    Something else that’s happening is the fields dropdown now has no results found as well.

    Same as well. I have exactly the same issue.

    Plugin Author Matt Keys

    (@mattkeys)

    Hey guys, looking into it. Will let you know what I find.

    Plugin Author Matt Keys

    (@mattkeys)

    I am wondering if the issue you guys are seeing is the same as the issue experienced by another user here: https://www.ads-software.com/support/topic/field-broken-404-error-cdn-5-0-6/

    Can you try the code snippet posted in that thread by duncmorley and let me know if it resolves the problems you are experiencing?

    Hello Matt,

    Just an FYI, I am seeing the issue as well on version 2.0.9. We have also tried upgrading to 2.1 but the issue remains.

    Thank you for your attention to this problem!

    Plugin Author Matt Keys

    (@mattkeys)

    I think I understand the combination of events that leads to this issue:

    1) You have a site running an older version of the plugin (2.0.9 or below)
    2) jsDelvr just added FontAwesome 5.0.x as the latest version of FontAwesome, which older versions of my plugin will then cache and store in WordPress as the version to use.
    3) You notice the icons being broken and update to the latest version, but the FA 5.0.x icons are already cached from before.

    As a way to get up and running quickly, you can put this code snippet in your functions.php:

    function override_fontawesome_version() {
	
	return '4.7.0';
}
add_filter('ACFFA_override_version', 'override_fontawesome_version');

    I will look into what could be done in a plugin update to handle people who have this issue there.

    If you are unable/uncomfortable with adding code to functions.php, I suspect that completely uninstalling, then reinstalling the latest version of this plugin would also resolve the issue.

    Plugin Author Matt Keys

    (@mattkeys)

    Thank you everyone for your feedback. It looks like this bug was effecting anyone with an out of date version of this plugin, where even after updating to the latest version, the FontAwesome 5.x icons had already been cached in WordPress options, and continued to cause problems.

    I just released version 2.1.1 which double-checks that an incompatible version of FontAwesome isn’t already being cached, and if it is, directs it to re-cache the latest version of FontAwesome from the 4.x branch.

    Please let me know if anyone continues to see any issues on 2.1.1.

    Thanks,

    Matt Keys

    Thank you, Matt! This does fix the icons rendering for now. I’m sure we all look forward to an actual plugin update with a fix. Much appreciated!

    Plugin Author Matt Keys

    (@mattkeys)

    Thanks Jake, I snuck another comment in right above you about this being patched in 2.1.1, check it out and let me know how that works for you.

    Matt

    Thanks for the great support Matt. You are awesome. Have a nice day.

    Thread Starter Darkspire Media

    (@drewmturner)

    THANKS!!!!

    The update fixed the issue. I have to say Matt that you have the best response time I’ve ever had on a free plugin.

    Matt,

    Really appreciate your responsiveness and the release of a fix for the issue.

    Excellent support! Thank you!

Viewing 12 replies - 1 through 12 (of 12 total)
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