• Resolved sapujapu

    (@sapujapu)


    Hola,
    Complianz is blocking the Smash Balloon Facebook & Instagram Feed Profile Pictures even after giving consent.
    Any idea how to fix that?

    Best regards,
    Sapu

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Aert Hulsebos

    (@aahulsebos)

    Hi @sapujapu,

    Under Integrations you can disable the Facebook & Instagram integrations, under services. I expect Smash Balloon recognized Complianz and set consent automatically. You can check this in Smash Balloon, I thin under the tab GDPR or Privacy.

    regards Aert

    Thread Starter sapujapu

    (@sapujapu)

    Hey Aert,
    thank you very much! Had to play around a bit with the settings and renew the link to Instagram.

    Kind regards
    Sapu

Viewing 2 replies - 1 through 2 (of 2 total)
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