• Facebook forces me to re-approve the ‘oEmbed Read’ product for my app.

    To be clear, what I am for is the new oEmbed Read feature
    https://developers.facebook.com/docs/apps/features-reference/oembed_read
    which replaces the old oEmbed
    https://developers.facebook.com/docs/plugins/oembed

    I have oEmbed Plus installed and working, but because I didn’t touch my WordPress site for several months, Facebook deleted the oEmbed product from my app.

    The original oEmbed URL I wrote in the app review request was of a post filled with embeds, most of them from Facebook and Instagram. The URL is:
    https://biz.specialdays.co.il/?p=530,
    content is in Hebrew but you can clearly see all the embed placeholders. The form rejected that URL, saying “Please enter a valid domain”.

    Then I tried
    https://biz.specialdays.co.il/?p=530&a=facebook.com
    just to have the ‘facebook dot com’ URL in it and pass the form.

    That request was rejected, saying “We found that your oEmbed URL returned an error, or did not show where embedded content will be displayed in your website or app”.

    What am I doing wrong with the oEmbed URL field? How can I know what to put into it?

    Thanks in advance

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter gilad404

    (@gilad404)

    Update: A human from Facebook App Review Support (https://www.facebook.com/379586999318427/) told me to switch the app from live mode to development mode and to ensure I have an administrator role in the app settings. I did both and embeds still not work.

    Please note that the app domains are defined and all of my requests come from them.

    This is all the documentation I found on development mode. very confusing.
    https://developers.facebook.com/docs/development/build-and-test/app-modes#development-mode

    Same problem to me, I fail in oembed read approvation..

    Related issue: https://www.ads-software.com/support/topic/stopped-embedding-instagram-posts/

    I already posted my experiences there, but to summarize them:

    • Embeds stopped working on my site which runs the plugin
    • I went and saw that I was past due on a “Data Checkup”, so I did that and it all passed. (In the other thread people did this step and their embeds started working. From what I can tell this is the intended behavior from Facebook. You have to do the checkup or the app gets disabled, but that should fix it.
    • Embeds still didn’t work.
    • I then saw the other notifications from FB about doing a full app review to enable the new version of the oEmbed_read ability or whatever it is. The notifications say that this review isn’t required until September, but I figured I should do it now in case it fixed my problem.
    • I went through the forms to submit and managed to make it work. They make no sense for our use case, because they assume you’re making an actual app like Candy Crush or something, with app screens inside FB, which is totally irrelevant. What I did to fill them out was to just write over and over what I wanted to do: Embed FB/Instagram in a WordPress site. Where it asks you for a URL with facebook, I literally just put https://www.facebook.com/facebook . That’s extremely stupid but it worked. About 24h later my app review was approved
    • So now in the <b>Permissions and Features</b> table of my <b>App Review</b> dashboard, under <b>Oembed Read</b> it says <b>App Review Status: Live</b>. I can’t find any hint anywhere in the dashboard that my app is anything but totally ready for the present and future.
    • It still doesn’t work.

    I’m getting pretty fed up with FB at this point. These systems are very buggy and unpredictable. I don’t think it’s intentional, I think some switch is in the wrong position for my app and their system just can’t fix it using the settings provided.

    <b>JSON Request Results: OAuthException</b>

    Here’s the JSON returned by the requests that WP sends for the oEmbed code:

    {
    "error": {
    "message": "(#10) To use 'Oembed Read', your use of this endpoint must be reviewed and approved by Facebook. To submit this 'Oembed Read' feature for review please read our documentation on reviewable features: https://developers.facebook.com/docs/apps/review.",
    "type": "OAuthException",
    "code": 10,
    "fbtrace_id": "AoGtevoV5ezli5Elv831VeM"
    }

    As you can see, it continues to tell me I need to submit the Oembed Read feature, but I already did that and was accepted. I noticed this error after I had submitted my review, so I’m not sure if it was already showing before I did the “Data Checkup”.

    Clearly at this point it’s just innacurate, but I don’t know what to do about it.

    How to get the JSON results for your requests: I’m not sure how best to tell you to do this. I do it with a custom logging system I use that adds an error log for every WP HTTP API request that happens on my dev site. It showed me the URL WP was using to request the image, and opening that URL in the browser let me see the error text above. Maybe at some point this plugin could be updated to expose this info to users in the WP editor, so they’d have a hint at why embeds break.

    <b>Details of my accepted App Review</b>

    For anyone curious, here’s the completed app review, to show I did it and help anyone else who isn’t sure how to answer the stupid questions they ask.

    FWIW I’ve created a FB “Bug report” for my issue:

    https://developers.facebook.com/support/bugs/528062961705144/

    Update: On my bug report to facebook:

    https://developers.facebook.com/support/bugs/528062961705144/

    They claimed the following:

    Looks like your business verification process is not completed. Please complete the business verification process and then try again.

    More details can be found here:
    https://developers.facebook.com/docs/development/release/business-verification/

    Now I have never had a verified business and this plugin has worked for months. They never sent me a notification about this becoming a requirement, despite the many messages they’ve been sending about “Oembed Read”.

    I really don’t want to go through this process if I don’t have to, as it’s a hassle and my org has been annoyed in the past by the effects of being in a “business account” or whatever.

    My question to those for whom it is and isn’t working: Is your FB “app” in a “verified business”?

    Thanks in advance for your answers. I suspect this really isn’t the key issue.

    Update: After I confronted them about the fact that there is no reference to business validation in my error or in the description of oEmbed, they came back with this:

    I just noticed that your app is in development mode. Please be informed that as per this URL https://developers.facebook.com/docs/instagram/oembed/, instagram_oembed endpoint requires a Facebook app in Live mode to use the oEmbed Read feature. You will need to meet all the requirements before start using instagram_oembed.

    Indeed, that was the problem for me that was making it not work even though I had been approved.

    Likely this was also the reason it didn’t work after I did my Data Checkup, and it would have worked if I’d done my checkup and ensured the app wasn’t in dev mode.

    Hope this helps some others. I’m going to pressure them to fix the actual bugs with the JSON error which was falsely reporting the problem as related to app review.

Viewing 6 replies - 1 through 6 (of 6 total)
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