Facebook cannot verify my ssl certificate

  • Hello, I am having trouble with my WordPress site connecting to Facebook: when I try to post from my WordPress site to Facebook it shows up with no image and also people on Facebook are seeing a security error when they try to click on my link from Facebook to my WordPress site. I tried debugging Facebook page and I get the following errors:
    Inferred Property
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    SSL Error
    Can’t validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

    Can you help me?

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Could you please show the exact errors here and review how to post those?

    Thread Starter kimkayblake

    (@kimkayblake)

    This is the exact error:
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    SSL Error
    Can’t validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

    You will need to work on the SSL issue with your web host first. Once that is fixed, go here:

    https://developers.facebook.com/tools/debug/og/object/

    And re-submit the URL so FB can validate it again.

    Someone fixed this problem? Re-submit did not help. Could be problem in free SSL certificate (Let’s encrypt) ? Before facebook have fetching correct data from my site, but now something changed ??

    • This reply was modified 7 years, 1 month ago by zhitell.
    amarhere

    (@amarhere)

    Hello @kimkayblake and @zhitell I am also facing the exact same issue. Did you find any solution?

    Even the older posts on my FB page aren’t showing images now!! And for me too the below message is being shown in the developer.facebook.com debug:

    Warnings That Should Be Fixed
    Inferred Property
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    SSL Error
    Can’t validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

    patricialemieux

    (@patricialemieux)

    I’m having the same issue:
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Missing Properties
    The following required properties are missing: og:url, og:type, og:title, og:image, og:description, fb:app_id
    SSL Error
    Can’t validate SSL Certificate. Either it is self-signed (which will cause browser warnings) or it is invalid.

    I’m on Bluehost and they renew my certificate through Comodo. Bluehost claims that the certificate isn’t causing the issues.

    tgbrown2

    (@tgbrown2)

    I had the same issue and here is what I did to fix it:

    1) I use BlueHost for my hosting provider and use their free SSL with automatic renewal
    2) The issue is with the SSL certificate
    3) I ended up starting a chat with a BlueHost technician and they deleted my SSL Cert and issued me a new one.
    4) About 3 hours later my site was working again and I was able to share my blog posts through Facebook with the images showing correctly and is slowly fixing my old posts that were busted

    Note you can go to https://www.whynopadlock.com and it will probably show you an issue with your Intermediate Certificate for your SSL or something along those lines.

    Long story short: Remove your SSL and add reissue a new SSL Cert to your site. Hope this helps!

    If you are using Let’s encrypt as certificate, you have to install a chain cert in order to let FB to trust your cert.

    You might visit the site below and check your SSL is correct or not.
    https://whatsmychaincert.com

    Then put the chain cert to your ssl folder and update the location of SSLCertifcateChainFile in the apache config file.

    SSLCertificateKeyFile /path/to/example.com.key
    SSLCertificateFile /path/to/example.com.crt
    SSLCertificateChainFile /path/to/example.com.chain.crt

    • This reply was modified 6 years, 9 months ago by manesvenom.
Viewing 8 replies - 1 through 8 (of 8 total)
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