Facebook CAPI

Hi Mike,

To help further, if you can please share your System Status Report, that will help us further troubleshoot. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it into your reply here.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://slipstopshoes.nl
Site address (URL): https://slipstopshoes.nl
WC Version: 6.2.1
REST API Version: ? 6.2.1
WC Blocks Version: ? 6.7.3
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.1.0
Log Directory Writable: ?
WP Version: 5.9.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: nl_NL
External object cache: ?

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.4.28
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.52.1
OpenSSL/1.0.2u

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~stretch-log
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.2.1
WC Database Prefix: wp_
Totale databasegrootte: 233.77MB
Database datagrootte: 149.52MB
Database index grootte: 84.25MB
wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 17.55MB + Index: 12.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 5.52MB + Index: 0.05MB + Engine InnoDB
wp_actionscheduler_actions: Data: 21.05MB + Index: 13.13MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 8.52MB + Index: 6.89MB + Engine InnoDB
wp_activecampaign_for_woocommerce_abandoned_cart: Data: 2.02MB + Index: 0.03MB + Engine InnoDB
wp_adtribes_my_conversions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_berocket_termmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 9.52MB + Index: 9.09MB + Engine InnoDB
wp_e_submissions: Data: 3.52MB + Index: 2.69MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 1.52MB + Index: 1.50MB + Engine InnoDB
wp_e_submissions_values: Data: 0.41MB + Index: 0.25MB + Engine InnoDB
wp_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 3.06MB + Index: 0.08MB + Engine InnoDB
wp_postmeta: Data: 58.58MB + Index: 27.08MB + Engine InnoDB
wp_posts: Data: 2.52MB + Index: 2.36MB + Engine InnoDB
wp_sbi_feeds: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_scalability_pro_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_scalability_pro_profiling: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 3.52MB + Index: 3.03MB + Engine InnoDB
wp_users: Data: 0.13MB + Index: 0.14MB + Engine InnoDB
wp_wcpdf_credit_note_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_invoice_number_2021: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_packing_slip_number: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wcpdf_proforma_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.52MB + Index: 0.30MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.08MB + Index: 0.11MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
wp_wc_order_stats: Data: 1.52MB + Index: 0.44MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.39MB + Index: 0.31MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.09MB + Index: 0.17MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdp_orders: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdp_order_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wdp_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rucss_resources: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Data: 1.52MB + Index: 0.80MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

acf-field: 1
acf-field-group: 1
attachment: 225
br_labels: 3
cookielawinfo: 14
custom_css: 1
cwginstocknotifier: 446
elementor_library: 4
elementor_snippet: 4
mc4wp-form: 1
nav_menu_item: 25
page: 14
post: 1
product: 68
product_variation: 300
revision: 22
rey-global-sections: 7
shop_coupon: 9
shop_order: 7163
shop_order_refund: 289
wccf_checkout_field: 2
wp_global_styles: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Query Monitor: door John Blackbourn – 3.8.2
ActiveCampaign for WooCommerce: door ActiveCampaign – 1.6.8
WooCommerce Advanced Product Labels: door BeRocket – 1.2.3.7
Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: door codewoogeek – 2.6.1
CDN Enabler: door KeyCDN – 2.0.4
GDPR Cookie-toestemming: door WebToffee – 2.1.1
Join.chat: door Creame – 4.3.2
Disable Comments: door WPDeveloper – 2.3.3
Yoast Duplicate Post: door Enrico Battocchi & Team Yoast – 4.4
Google Tag Manger voor WordPress: door Thomas Geiger – 1.14.2
Elementor Pro: door Elementor.com – 3.6.3
Elementor: door Elementor.com – 3.5.6
Facebook for WooCommerce: door Facebook – 2.6.11
Imagify: door WP Media – 1.10
Smash Balloon Instagram Feed: door Smash Balloon – 6.0.4
WPZOOM Instagram Widget: door WPZOOM – 1.9.4
Loco Translate: door Tim Whitlock – 2.5.8
MainWP Child: door MainWP – 4.1.10
MalCare Security - Free Malware Scanner, Protection & Security for WordPress: door MalCare Security – 4.76
Mollie-betalingen voor WooCommerce: door Mollie – 7.0.2
Rey Core: door ReyTheme – 2.3.2
Scalability Pro: door Dave Hilditch – 4.79
Product Feed PRO for WooCommerce: door AdTribes.io – 11.3.6
Variation Swatches for WooCommerce - Pro: door Emran Ahmed – 1.1.17
Variation Swatches for WooCommerce: door Emran Ahmed – 1.1.19
WooCommerce Custom Fields: door RightPress – 2.3.4
WooCommerce MyParcel: door MyParcel – 4.9.2
WooCommerce PDF Invoices & Packing Slips: door WP Overnight – 2.13.1
WooCommerce PDF Invoices & Packing Slips Professional: door Ewout Fernhout – 2.7.3
WooCommerce: door Automattic – 6.2.1
Yoast SEO: door Team Yoast – 18.2
WP-Mail-SMTP: door WPForms – 3.3.0
WP Rocket: door WP Media – 3.10.8

### Inactive Plugins (0) ###

### Dropin Plugins (3) ###

advanced-cache.php: advanced-cache.php
db.php: Query Monitor Database Class
object-cache.php: Object Cache Pro (Drop-in)

### Must Use Plugins (2) ###

installatron_hide_status_test.php: door  –
Object Cache Pro (MU): door Rhubarb Group – 1.14.1

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Winkelbasis: #1943 - /shop/
Winkelwagen: ? Pagina heeft geen [woocommerce_cart]-shortcode of het woocommerce/cart-blok.
Afrekenen: ? Pagina heeft geen [woocommerce_checkout]-shortcode of het woocommerce/checkout-blok.
Mijn account: #13 - /my-account/
Algemene voorwaarden: #1394 - /algemene-voorwaarden/

### Theme ###

Name: Rey Child
Version: 1.0.0
Author URL: https://twitter.com/mariushoria
Child Theme: ?
Parent Theme Name: Rey
Parent Theme Version: 2.3.2
Parent Theme Author URL: https://twitter.com/mariushoria
WooCommerce Support: ?

### Templates ###

Overrides: /home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/cart/mini-cart.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/loop-orderby.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/loop-pagination-infinite.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/loop-price.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/loop-result-count.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-simple-add-to-cart-button.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-variation-add-to-cart-button.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-variation-data.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-meta.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-product-image.php
/home/628171.cloudwaysapps.com/qheuvqydwp/public_html/wp-content/plugins/rey-core/template-parts/woocommerce/single-blocks.php

### Action Scheduler ###

Afgerond: 29.208
Oldest: 2022-02-03 11:17:42 +0100
Newest: 2022-03-04 16:20:04 +0100

Mislukt: 2
Oldest: 2021-12-16 13:30:05 +0100
Newest: 2022-03-01 09:17:08 +0100

In afwachting: 4
Oldest: 2022-03-04 16:25:04 +0100
Newest: 2022-03-05 01:45:06 +0100

### Status report information ###

Generated at: 2022-03-04 16:20:06 +01:00

Hi @defxs,

Thanks for the system status. With Facebook for WooCommerce, CAPI is sent directly by the plugin and there is no setup you need to do, all is configured by the plugin itself.

You can find more details about this here:

https://woocommerce.com/posts/adapt-for-the-future-with-facebook-conversions-api/

Changing the default behavior of the plugin will involve customization.

I can recommend the following places for more development-oriented questions:

• WooCommerce Slack Community]
• WooCommerce FB group

I hope this helps!