Facebook Catalog Error – No valid products in the catalog.

Hi,

Thanks for using our plugin and reaching out to us.

• I think the ‘Facebook for WooCommerce’ plugin is not loading products in your Facebook catalogue using a feed but directly through Facebook’s API. My guess is that the API connection wasn’t fully broken and you are not getting the products from the feed you created. Did you follow all steps as laid out in this blog post: https://adtribes.io/setting-first-facebook-catalog-instagram-product-feed/
• Sometimes processing starts a bit slowish, especially when your server is busy. Did you already try refreshing your browser when it jumps to ‘ready’ in 10-15 seconds? It than could show the real processing percentage

Let us know if this helped or not.

Hi,

Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now.

Please do not hesitate to reach out to our support-team again whenever you need our help.

Hi,
I created a new catalog and choose Data Source as Scheduled Feed. And in that I used the Feed link that was generated using your plugin.

Facebook for woocommerce plugin is deactivated on my store as I’m using a different plugin for pixel.

1) Facebook feed never updates and add new product in the feed file.
2) It duplicates the ID of some products which gives me this error. Image – https://pasteboard.co/ocsHzqWKMst7.png
In woocommerce Two variations with same id cannot exist. So this is the problem of your plugin and it only happens with facebook.
3) I can’t use Facebook catalog products in ad. Error Image – https://pasteboard.co/ZVONH9gwaJbd.png

This is not happening with Google merchant center feed. So there are many issues with Facebook Feed.

Facebook for woocommerce plugin was deactivated but the woocommerce app was connected to my page. Disconnected the connected today but still getting the same error “No valid products found in the catalog” on running catalog ads.

Did you follow all steps as laid out here?
https://adtribes.io/setting-first-facebook-catalog-instagram-product-feed/

Also, did you check the content of your feed if it has products in there?

Yes, I followed all the steps.
But still facing issues only with facebook feed.

Can you share the product feed URL you are using for your Facebook catalogue?

Here is the link – Feed

Thanks for your feed URL.

I checked it and its not empty, as you can see it has 7182 products in it:
https://www.dropbox.com/s/8nsdz7l3aszcriw/all-in-1.png?dl=0

I also uploaded your feed into our Facebook catalogue as a test and that too shows 7182 products in your feed (and our catalogue): https://www.dropbox.com/s/u9bw47044z0g42u/all-in-2.png?dl=0

So this really should be working fine.

Yes, I know that.
I am able to add products in the catalog. And this was never an issue.
I created this feed today and that’s why it has new products.

Issue is I can’t advertise products added through this feed as it says no valid product found or just 1-2 products is valid. Image – https://pasteboard.co/ZVONH9gwaJbd.png

Also, ten products were rejected due to duplicate id but in woocommerce a variation or products with same id cannot exist.

• This reply was modified 3 years, 4 months ago by Vishal Lohar.

Try this feed

Add this in you facebook commerce manager and test.
Create a new catalog sales campaign and it will give you the same error – ” No valid products found in the catalog.

The new Test feed just have default product variation. And rest of the settings is set correctly.

When I upload that feed into our catalogue I get this: https://www.dropbox.com/s/lpui78zq596fa6u/AllFine3.png?dl=0

So I get no errors whatsoever?

Yes, that’s bcoz only default variation is added in the feed.
But I want you to create a catalog sales ad and test it with this Feed Catalog.
You don’t have to publish the campaign. Just create an campaign and visit the ad section.

We do not have a Business Ad account ourselves so we cannot create a campaign.

Perhaps the requirements for what you call “Catalog Sales” Ads are different? I was not able to find anything on that online though.

Okay,
Then I think I should directly use the Facebook for woocommerce plugin for catalog. I got no errors when I was using the Facebook plugin.
Also, Idk abt the requirement of the catalog ads.
It just says no valid products in the catalog even if it has many products.
Anyway, I think there is no solution to it.
Thank You!