• Resolved mandarkhamkar

    (@mandarkhamkar)


    Hi,

    I have connected my Facebook account with my website. but whenever someone like or dislike the page, count doesn’t get updated on my website. I also installed W3 Total Cache & Autoptimize plugins to improve performance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Claudio Sanches

    (@claudiosanches)

    but whenever someone like or dislike the page, count doesn’t get updated on my website.

    As I say in the plugin description:

    The results of the counters are cached and new values ??are checked only once a day. This cache can be wiped when published a new post.

    The cache avoids not only that your blog be seeking new results every time a page is loaded, but also prevents collapse of services from Twitter and Facebook, if one of these services does not respond, the counter displays the last count it was successful.

    And for sure if you are using something so save things in cache will increase it, what is great and what you should be doing.
    If you try fetch information each time that someone try to load one of your pages, Facebook will stop working, since there is limits to fetch data from the REST API and it’s an issue with performance too.

    Thread Starter mandarkhamkar

    (@mandarkhamkar)

    Hi,

    But main issue is whenever someone likes the Facebook page, the count doesn’t get updated on home page of website whereas on other pages count gets updated automatically.

    Plugin Author Claudio Sanches

    (@claudiosanches)

    @mandarkhamkar never should update the count when someone likes the Facebook page, this update only when all counters are updated once a day.

    Thread Starter mandarkhamkar

    (@mandarkhamkar)

    @claudiosanches i understand.. but if u see home page & other pages the count is different. for e.g look at this two pages of my website.
    Home page URL : https://vlitefurnitech.com/ (facebook count – 93)
    About Us URL : https://vlitefurnitech.com/about-us/ (facebook count – 101)

    If the count updated automatically on about us page then why not on home page..

    • This reply was modified 8 years, 4 months ago by mandarkhamkar.
    Plugin Author Claudio Sanches

    (@claudiosanches)

    @mandarkhamkar this is because static cache on your site, not related with this plugin.
    Right now is display 104 in both pages for me.

Viewing 5 replies - 1 through 5 (of 5 total)
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