Facebook Counter no longer working

  • Resolved sk_tamilan

    (@sk_tamilan)


    8 years, 7 months ago

    # General Info #

    Social Count Plus Version: 3.3.4
    WordPress Version: 4.5.3
    WP Multisite Enabled: No
    Web Server Info: Apache
    PHP Version: 5.5.36
    fsockopen: Yes
    cURL: Yes

    It looks there may have been update on how the apps work on facebook side looking at the system report this is the error that was returned.I created an app and typed in the Facebook Page ID , Facebook App ID and Facebook App Secret but its not working

    The error message is :

    OAuth “Facebook Platform” “invalid_request” “Unsupported get request. Object with ID ‘thamaraiconnect’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api”

    Please help, the installation instruction looks a bit different to how the facebook apps look now

    https://www.ads-software.com/plugins/social-count-plus/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter sk_tamilan

    (@sk_tamilan)

    btw it doesn’t work if i put the facebook page slug or id

    Plugin Author Claudio Sanches

    (@claudiosanches)

    cannot be loaded due to missing permissions

    Are you sure that you are using the correct app keys?

    Thread Starter sk_tamilan

    (@sk_tamilan)

    Hello Claudio,

    The layout in facebook has changed to your original video but its still around the same place. here is where i copied it from :-

    https://oi64.tinypic.com/2wgyltw.jpg

    but i noticed this inside the advanced section of the settings : –

    “Client OAuth login is enabled but you haven’t listed any valid OAuth redirect URIs. Click here for more information.”

    As shown in this image : – https://oi64.tinypic.com/2z53gqh.jpg

    Plugin Author Claudio Sanches

    (@claudiosanches)

    I just created a new app and tested, works fine.
    No need to worry about this “Client OAuth login” message.
    I’ll record a new video when I have free time.

    Thread Starter sk_tamilan

    (@sk_tamilan)

    Hello Claudio,

    No actually I found out why its not working, my API key everything is fine. The problem is that it doesn’t work when i have country restriction applied to my page.

    when i removed it, it worked.

    My page is currently restrcited to show only in these countries and the get system report returns 400 but if i remove the page restriction it returns a 200!!

    United Kingdom, France,Canada,United States,Germany,South Africa,Switzerland,Denmark,Norway,Sweden,Netherlands,Italy,Mauritius,Réunion

    Thread Starter sk_tamilan

    (@sk_tamilan)

    is there any way i can this working even if i have my country restriction applied to my page please?

    Plugin Author Claudio Sanches

    (@claudiosanches)

    Not that I know, since this is uses the Facebook REST API for it. I don’t see anything that we can do to fix it in this plugin.

Viewing 7 replies - 1 through 7 (of 7 total)
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