Facebook counter not working, Please help me to fix.

Hi there!

I just noticed that our Facebook counter was showing 0. Do we need to create the Facebook App stuff to make it work? When and why did this change? (It used to work without it.)

I’m sure if it’s needed now then it’s probably for a good reason, I’m just curious so that I know and can explain it to the people I work with.

Thank you for your amazing plugin!!

@iskon47 Because the API that we use before no longer works. It stopped working a few months ago.

You can learn how to create a Facebook App here: https://www.ads-software.com/plugins/social-count-plus/installation/

Gotcha. Thank you Claudio!! You really are amazing ??

Keep up the amazing work!

Since the latest update of this plugin, my facebook counts also 0, before it was working properly….

Google+ is not working from the beginning.

@folmolen Just follow this guide to set it: https://www.ads-software.com/plugins/social-count-plus/installation/

However:

before it was working properly

The Facebook API stopped working and it is impossible that worked before.

See by yourself: https://graph.facebook.com/portalailhadometal

{
   "error": {
      "message": "An access token is required to request this resource.",
      "type": "OAuthException",
      "code": 104
   }
}

That’s why we ask for API Keys, to generate this Access Token!

And Google+ really fine, since you are able to create the API key Google!