Facebook doesn't count anymore

Hi @apestaarje,

Thanks for letting us know! Can you please send the URL to the post?

Thank you!
Mary Anne

Hi Maryanne,

https://www.indebioscoop.com/filmrecensies/h/recensie-hobbit-battle-five-armies/

Well in fact sometimes likes are counted sometimes not.

Hi @apestaarje,

Thanks for reaching out to us! It can take up to a couple of minutes for the numbers to refresh the counts. I tried it using the URL you gave me, and after sharing the post twice on Facebook, I refreshed the page after a minute and it counted the shares just fine. So now it will read as “31”. Is there another URL you would like me to test?

Thank you,
Mary Anne

Thanks for testing!

Anyhow some URL’s are stuck on 1; here are some examples:
https://www.indebioscoop.com/vijf-slechte-remakes/
https://www.indebioscoop.com/camera-obscura-mannen-met-issues/
https://www.indebioscoop.com/filmrecensies/s/recensie-salt-earth/

Hi @apestaarje,

Thanks for the URLs. It appears that the same thing is happening to these links. Sometimes it takes longer to retrieve share counts so you may have to wait a few minutes to refresh.

https://www.indebioscoop.com/vijf-slechte-remakes/ – After testing the FB button, you will now see 3 shares instead of 2. Works fine.

https://www.indebioscoop.com/camera-obscura-mannen-met-issues/ – The FB share counts were at 1, now they are at 2 after waiting a couple of minutes and refreshing page.

https://www.indebioscoop.com/filmrecensies/s/recensie-salt-earth/ – Again, the same issue is happening here. The FB share counts was 1, now it is at 2.

It appears that your Facebook share counts are not stuck. You just have to wait for the servers to retrieve your share counts after a few minutes. I’ve also entered these URLs on SharedCount.com and have verified the share counts reflect the same number on your share buttons.

Please let me know if this help.

Thanks,
Mary Anne

Thanks.
It seems I need to have some patience then.