Facebook feed broken by your plug in

  • Resolved alexpr1987

    (@alexpr1987)


    3 years, 9 months ago

    Hello, in the section script blocking you managed integration with smash baloon instagram. I use also Smash ballon facebook: https://it.www.ads-software.com/plugins/custom-facebook-feed/

    When i activate your plug in it block the cover foto and comment foto from facebook feed. So there is a problem with it. If you scroll down to my page:

    https://www.valeriagalfano.it you notice that facebok feed is incomplete, the foto is hide.

    I tried also to deactivate the script bloking and aldo after accept the gdpr the situation si the same, yur plug in block smash ballon facebook

    Thanks you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @alexpr1987,

    Please try disabling the GDPR settings under Smash balloons plugins settings. Go to Facebook Feed > Customize > Misc > GDPR > Enable GDPR settings > set as No.

    You can enable the script blocker in our plugin to GDPR compliance of the same.

    Joanna

    (@joannacraig)

    I have the same problem with Instagram feed too but the above seems to resolve.

Viewing 2 replies - 1 through 2 (of 2 total)
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