Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @taraclaeys,

    Thank you for reaching out to us for assistance. Due to an unannounced change to Meta’s API, some or all of your connected accounts might not be listed as being available for connection.

    This is due to the Facebook API requiring additional permissions – without any notice or warning for developers. We are working to resolve this as soon as possible!

    I created a separate post related to this which you can check for updates, and we will let you know when the issue has been resolved here as well.

    Many thanks!

    Plugin Support Smash Balloon Joel

    (@joelsmashballoon)

    Hey @taraclaeys,

    Meta reverted their change and you should now be able to properly connect. Please contact us here or on our website should you have further issues!

    Hi. I am actually facing the exact same issue – the final blue “Add” button doesn’t do anything when trying to connect my FB page. Here’s a screenshot. Thanks! -Scot

    Plugin Support Smash Balloon Mahdi

    (@smashballoonmahdi)

    Hi @scotcast,

    Thank you for contacting us!

    Your issue looks different and it usually happens when there’s something wrong with the database. Would you please kindly send us a support request using the form?on our website?here?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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