Facebook Feed not updating

Hi @dosenbier,

Try clearing the FTS cache, by going to your WP dashboard Feed Them tab > Settings > Global Options > Clear cache

If that doesn’t work to pull new posts, Go to the Business Integrations tab of your Facebook Business account and check the Remove button for SlickRemix. Be sure to remain logged into your Facebook account. Return to your WordPress dashboard, to Feed Them > Facebook Options and click the Facebook button to generate an Access Token. Even if you receive an error message here, scroll down and click the green ‘Save All Changes’ button. Then proceed to the Feed Them > Settings page to generate a shortcode. Once the shortcode is applied, you may also need to clear the FTS cache.

If the above steps didn’t work, try deactivating your Feed Them Social plugin(s) and reactivating them.

Let me know how it goes,

Hi

Sadly that didn’t work. I’ve tried what you’ve said but the feed appears unchanged and is stuck on posts made 4 weeks ago.

I’ve also checked the facebook posts themselves, everything is posted publicly, internationally available and without age restriction or swear world filter.

Do you have any other idea?

Hi @dosenbier,

Which version of Feed Them Social are you running?

Hi

Version 2.8.2 on WordPress 5.3.2, here’s my everything:

### Begin System Info ###
SITE_URL: https://basilisk-destroyers.ch
Feed Them Social Version: 2.8.2

— WordPress Configuration:
WordPress Version: 5.3.2
Multisite: No
Permalink Structure: /%postname%/
Active Theme: Surplus Concert 1.1.7
PHP Memory Limit: 256M
WP_DEBUG: Disabled

— Webserver Configuration:
PHP Version: 7.1.1
Web Server Info: apache

— PHP Configuration:
Upload Max Size: 100M
Post Max Size: 100M
Upload Max Filesize: 100M
Time Limit: 180
Max Input Vars: 10000
Allow URL File Open: On ()
Display Erros: N/A

— PHP Extensions:
json: Your server supports json.
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
curl_multi: Your server supports curl_multi_select.

— FTS Settings->Global Options:
Cache time: Clear cache on every page load

— Active Plugins:
Advanced noCaptcha & invisible Captcha: 5.6
Contact Form 7: 5.1.6
Contact Form 7 Extension For Mailchimp: 0.5.10
Event Organiser CSV: 0.3.2
Feed Them Social – for Twitter feed, Youtube, Pinterest and more: 2.8.2
Google Analytics Dashboard for WP (GADWP): 5.3.10
MC4WP: Mailchimp for WordPress: 4.7.4
The Events Calendar: 4.9.13
WP LetsEncrypt – One Click SSL & Force HTTPS: 3.0.0

— Custom Token or Keys added to Options Pages
— You must have a custom token to use the feeds

Facebook App Token: Yes
Twitter Consumer Key: No
Twitter Secret: No
Twitter Token: No
Twitter Token Secret: No
Pinterest Token: No
Instagram: Yes
YouTube: No

— FaceBook & Twitter Date Format and Timezone

Date Format: one-day-ago
Timezone: Europe/Amsterdam

— Hide Facebook Images in Posts:

Hide: Yes

— Hide Facebook Error Handler:

Hide: Yes

— Fix Twitter Time:

Fix: No

— Disable Magnific CSS:

Fix: No

— Fix Internal Server Error:

Fix: No
### End System Info ###

Hi @dosenbier,

Thank you for all the information you have provided. After taking a look at your Facebook Page, all your recent posts that have not shown up are “Event” posts. Unfortunately, Facebook no longer grants developers access to display “Event” posts. We used to have access and have applied to FB to have access granted again, but FB has not reinstated it yet.
Unfortunately, the Facebook Events posts are no longer available. This is due to Facebook’s recent API / Privacy Policy changes and restrictions on what is now publicly available through them. We apologize for any inconvenience and we will let you know if Facebook allows the developers access to the Events posts in any future updates.

Best regards,