Facebook for WooCommerce

  • Good Day,

    RE: Facebook for WooCommerce

    I have linked our account to Facebook multiple times. I get the the “You’re all set!” pop up but as soon as I get redirected to my website account I get the following notification “Heads up!?It looks like there was a problem with reconnecting your site to Facebook.”

    Please assist. This is getting very frustrating and would really appreciate it if it can be resolved.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @cycleway,

    I’m sorry to hear you’re having trouble reconnecting your account to Facebook. The error message, “Heads up! It looks like there was a problem with reconnecting your site to Facebook,” suggests there may be a few things to double-check.

    First, could you confirm whether Two-Factor Authentication is enabled on your Facebook account? This setting can sometimes impact the connection. For more information on Facebook’s requirements, please refer to this guide.

    Next, try deactivating and deleting the plugin, then reinstall it and attempt to connect it with Facebook again.

    If that doesn’t resolve the issue, consider uninstalling the WooCommerce Integration app from your Facebook Business App Store, and then reconnecting it. This reset often resolves connection problems.

    Let me know how it goes.

    Plugin Support Marija

    (@marijastuntcoders)

    Hello Tammy,

    We just wanted to follow up and check if you managed to resolve your issue?

    Kind regards,
    Marija

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.

Tags