Facebook for WooCommerce connection not working

Hello Steve, I really don’t know because I am not a developer and I don’t want to mess with anything on the website. Could you please give me direction or help me?

Hey @abouelfab

I completely understand ??

I would be happy to help out with this, but since we may need to gather some sensitive and specific site access information, can I get you to please contact us through our help desk and I can continue to work with you on this?

Cheers,

Steve
SkyVerge

Hey @abouelfab

It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

Cheers,
Steve
SkyVerge

Hello Steve,

Thank you for your follow-up but nothing was resolved. Still waiting for you guys, Facebook and woocommerce support to fix or upgrade the plugins.

Best,

Hey @abouelfab,

Did you submit this via the help desk link I provided previously? I will need to get some data directly from you for access to the site, which is best done via our help desk.

Cheers,
Steve
SkyVerge

Hi Steve, yes and resubmitted one right now also on the link you sent me.

Hey @abouelfab

I received your message in our help desk and have sent a reply. I will close the post here as we will get the connection issue resolved via our help desk.

Cheers,
Steve
SkyVerge