Facebook for WooCommerce isn’t syncing products since

### WordPress Environment ###

WordPress address (URL): https://sacramentojewelry.mx
Site address (URL): https://sacramentojewelry.mx
WC Version: 5.0.0
REST API Version: ? 5.0.0
WC Blocks Version: ? 4.0.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.9.0
Log Directory Writable: ?
WP Version: ? 5.6 - Hay una versión nueva de WordPress disponible (5.6.1)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: es_MX
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.11
PHP Post Max Size: 128 MB
PHP Time Limit: 120
PHP Max Input Vars: 5000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.15-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.0.0
WC Database Prefix: wp_
Tama?o total de la base de datos: 53.23MB
Tama?o de los datos de la base de datos: 43.26MB
Tama?o del índice de la base de datos: 9.97MB
wp_woocommerce_sessions: Datos: 0.20MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.17MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 0.11MB + índice: 0.09MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 1.52MB + índice: 0.55MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 1.52MB + índice: 0.81MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 1.52MB + índice: 0.44MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 0.23MB + índice: 0.28MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_litespeed_img_optm: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_options: Datos: 9.52MB + índice: 1.47MB + Motor InnoDB
wp_pimwick_gift_card: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_pimwick_gift_card_activity: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_postmeta: Datos: 20.55MB + índice: 3.03MB + Motor InnoDB
wp_posts: Datos: 3.52MB + índice: 0.45MB + Motor InnoDB
wp_revslider_css: Datos: 0.13MB + índice: 0.00MB + Motor InnoDB
wp_revslider_css_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_layer_animations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_navigations_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders: Datos: 0.03MB + índice: 0.00MB + Motor InnoDB
wp_revslider_sliders_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides: Datos: 0.03MB + índice: 0.00MB + Motor InnoDB
wp_revslider_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_revslider_static_slides_bkp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_smush_dir_images: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_stock_log: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.11MB + índice: 0.08MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_usermeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 0.05MB + índice: 0.05MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 0.11MB + índice: 0.11MB + Motor InnoDB
wp_wc_order_stats: Datos: 0.02MB + índice: 0.45MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.11MB + índice: 0.20MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woo_shippment_provider: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_wotv_woo_track_info: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wpforms_tasks_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yoast_indexable: Datos: 2.52MB + índice: 0.56MB + Motor InnoDB
wp_yoast_indexable_hierarchy: Datos: 0.09MB + índice: 0.14MB + Motor InnoDB
wp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yoast_primary_term: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
wp_yoast_seo_links: Datos: 0.23MB + índice: 0.16MB + Motor InnoDB
wp_yoast_seo_meta: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB

### Post Type Counts ###

attachment: 1373
custom_css: 1
customize_changeset: 27
elementor_library: 2
nav_menu_item: 29
oembed_cache: 6
page: 16
popup: 3
popup_theme: 8
post: 4
product: 406
product_variation: 421
revision: 526
shop_coupon: 11
shop_order: 237
shop_order_refund: 3
vtmam-rule: 1
wpforms: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (22) ###

Autoptimize: por Frank Goossens (futtta) – 2.8.1
BlossomThemes Email Newsletter: por blossomthemes – 2.1.5
BlossomThemes Social Feed: por blossomthemes – 2.0.1
BlossomThemes Toolkit: por blossomthemes – 2.2.0
Elementor: por Elementor.com – 3.1.1
Facebook for WooCommerce: por Facebook – 2.3.0
Max Mega Menu: por megamenu.com – 2.9.2
VarkTech Min and Max Purchase for WooCommerce: por Vark – 1.08.2.6
Openpay Cards Plugin: por Openpay – 2.3.0
Openpay SPEI Plugin: por Openpay – 1.8.0
Openpay Stores Plugin: por Openpay – 1.9.0
Popup Maker: por Popup Maker – 1.15.0
PW WooCommerce Gift Cards: por Pimwick
LLC – 1.173

Regenerate Thumbnails: por Alex Mills (Viper007Bond) – 3.1.4
Slider Revolution: por ThemePunch – 6.2.23
Advanced Order Export For WooCommerce: por AlgolPlus – 3.1.7
Orders Tracking for WooCommerce: por VillaTheme – 1.1.8.5
PayPal Plus for WooCommerce: por Angell EYE – 1.1.4
WooCommerce: por Automattic – 5.0.0
Yoast SEO: por Equipo Yoast – 15.8
WP Downgrade | Specific Core Version: por Reisetiger – 1.2.2
WPForms Lite: por WPForms – 1.6.5

### Inactive Plugins (2) ###

Smush: por WPMU DEV – 3.8.3
WC Hide Shipping Methods: por Rynaldo Stoltz – 1.4

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: MXN ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Base de la tienda: #6 - /tienda/
Carrito: #7 - /carrito/
Finalizar compra: #8 - /finalizar-comprar/
Mi cuenta: #9 - /mi-cuenta/
Términos y condiciones: #165 - /terminos-y-condiciones/

### Theme ###

Name: Blossom Fashion
Version: 1.3.4
Author URL: https://blossomthemes.com/
Child Theme: ? – Si estás modificando WooCommerce en un tema padre que no has creado personalmente
te recomendamos utilizar un tema hijo. Ver: Cómo crear un tema hijo

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 3,549
Oldest: 2021-01-18 16:40:05 -0600
Newest: 2021-02-18 12:42:09 -0600

Failed: 11
Oldest: 2020-07-23 09:26:18 -0500
Newest: 2020-09-15 04:06:38 -0500

Pending: 4
Oldest: 2021-02-18 12:55:58 -0600
Newest: 2021-02-21 07:18:12 -0600

Hi @chast31,

Thanks for reaching out to us! I’m sorry to hear our plugin isn’t working correctly.

I recommended re-connecting Facebook for WooCommerce to your shop’s Facebook page again by following these instructions: https://docs.woocommerce.com/document/facebook-for-woocommerce/facebook-for-woocommerce-how-to-re-connect/.

Please let us know how that goes.

Hi again,

We haven’t heard back from you for a while, so I’m going to mark this as resolved. If you have any further questions or need additional help, please start a new thread and we’ll be able to help you there.