• Resolved rafilathif

    (@rafilathif)


    Hi there,

    My site getting slowdown because of one javascript Which is called fbpix-config-698750924203678-2.9.21.js

    Also here is the Chrome browser result on desktop Open here

    Here you can see my mobile site page loading time Open here

    Also, see the speed test result here
    How can I resolve this issue

    Best regards
    Rafilathif

    • This topic was modified 4 years, 5 months ago by rafilathif.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hey?Rafilathif,

    Thanks for writing to us about our plugin! I apologize for the delay in getting back to you. I am happy to help out here. ??

    I’ve taken a quick look at my local test site and I don’t see this JavaScript file listed in Chrome Dev Tool’s Network tab at all so I am not sure if our plugin is adding this file.

    Are you running any other Facebook plugins on your site? Would you please share a link to your site so I can have a closer look?

    Thanks,
    Tamara ??
    SkyVerge

    Thread Starter rafilathif

    (@rafilathif)

    Thanks for your updates. I already deactivated the plugin that’s why you are not able to see that.

    Best regards
    Rafilathif

    Hey Rafilathif,

    My apologies for the confusion. I was looking at my own site that’s running the Facebook for WooCommerce plugin and I couldn’t see the same script loaded there.

    I would like to have a closer look at your site to see if I can determine what’s causing the issue here. Would you please reach out to our support team through our site sharing admin access to your site along with a link to this post so I can take a closer look?

    Thanks,
    Tamara

    Hey @rafilathif,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘facebook for woocommerce slowing down the site speed’ is closed to new replies.