Facebook for Woocommerce STILL not Resolved
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Hi Tech Support
Unfortunately Julie Martin closed this thread before was resolved.
Hi there
Trying to get my Woocommerce products working on Facebook and my Instagram. In my pixel account on Business Facebook, it shows connected partners Woocommerce and WordPress already. I don’t know if I need to connect both WC and WP for the Woocommerce products to show on Facebook or do I just connect WC? Despite these supposedly being connected to Facebook, at the top of my WordPress admin dashboard it still says:
“Facebook for WooCommerce is almost ready. To complete your configuration, complete the setup steps.”If I click on it and try again, it recognises that I’ve already done this before and when I click all the way through, I still get the same error message “something went wrong connecting to Facebook, try again”. Done this about 10 times now and it’s really starting to get frustrating. From one of your support replies, I’ve gone into my php settings to see if I could find the line of code recommended to remove any Non_ASCII characters and that line of code doesn’t exist. I’ve uninstalled the plugin on my WP site and re-installed it and still nothing changes.
Can you help me resolve this now??Thanks so much?best wishes
SECOND message: There are videos on YouTube showing under Woocoommerce/Settings/Integration that you can see Facebook integration added there, but all I see is MaxMind Geolocation?? Maybe that was an old version or the plugin or WordPress or Woocommerce or something?
THIRD MESSAGE UPDATE AS OF TODAY
Julie Martin had a few questions to which I replied:My site is in GB£. Facebook for Woocommerce just released an update (2.2) so I was very hopeful that this would fix the issue. Not so. I’m still getting in my WordPress dashboard the message that I need to complete my configuration with that plugin and when I attempt to, I’m still getting the same error messages “Something went wrong…”
My Site Title is EeshiraHart.net | Solfeggio and Earth Sound Healing | Tuning Forks | Courses
Can anyone help?
Many thanks
best wishesMy system status is:
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Hide errors from visitors: ? ### Active Plugins (24) ### LayerSlider WP: by Kreatura Media – 6.11.2 Affiliates Manager WooCommerce Product Specific Commission: by wp.insider affmngr – 1.0.2 – Installed version not tested with active version of WooCommerce 4.7.0 WP Affiliate Manager: by wp.insider wpaffiliatemgr – 2.7.9 All In One SEO Pack: by All in One SEO Team – 3.7.1 iThemes Security: by iThemes – 7.9.0 Boxzilla: by ibericode – 3.2.24 Compact Audio Player: by Tips and Tricks HQ – 1.9.6 Contact Bank: by Tech-Banker – 3.0.29 Elementor: by Elementor.com – 3.0.13 Facebook for WooCommerce: by Facebook – 2.2.0 Avada Builder: by ThemeFusion – 3.1.1 Avada Core: by ThemeFusion – 5.1.1 Google XML Sitemaps: by Auctollo – 4.1.1 Insert Headers and Footers: by WPBeginner – 1.4.6 Collapse-O-Matic: by twinpictures baden03 – 1.7.13 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.1 Official Facebook Pixel: by Facebook – 2.2.1 Really Simple CAPTCHA: by Takayuki Miyoshi – 2.0.2 Redirection: by John Godley – 4.9.2 Slider Revolution: by ThemePunch – 6.2.23 Sucuri Security - Auditing, Malware Scanner and Hardening: by Sucuri Inc. – 1.8.24 WooCommerce Blocks: by Automattic – 3.8.0 WP WooCommerce Mailchimp: by Saint Systems – 2.3.12 – Installed version not tested with active version of WooCommerce 4.7.0 WooCommerce: by Automattic – 4.7.0 ### Inactive Plugins (16) ### Anywhere Elementor: by WPVibes – 1.2.2 Disable Lazy Load: by Sachyya – 1.0.2 Disable Lazy Load: by Jeff Starr – 1.2 GTranslate: by Translate AI Multilingual Solutions – 2.8.60 MailChimp: by MailChimp – 1.5.7 W3 Total Cache: by BoldGrid – 0.15.2 WooCommerce Admin: by WooCommerce – 1.7.2 WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.1 WooCommerce Stripe Gateway: by WooCommerce – 4.5.5 – Installed version not tested with active version of WooCommerce 4.7.0 WOOCOMMERCE to AutoResponders Email Marketing: by Bhuvnesh Gupta – 1.0.0 – Installed version not tested with active version of WooCommerce 4.7.0 WooLentor - WooCommerce Elementor Addons + Builder: by HasThemes – 1.7.3 WP-Cumulus: by Roy Tanck – 1.23 WP All Import: by Soflyy – 3.5.6 WP Clone by WP Academy: by WP Academy – 2.2.10 WP Download Codes: by misanthrop spalmer – 2.5.4 YITH WooCommerce Name Your Price: by YITH – 1.1.17 ### Must Use Plugins (3) ### Endurance Browser Cache: by Mike Hansen – 0.1 Endurance Page Cache: by Mike Hansen – 0.2 SSO: by Garth Mortensen Mike Hansen – 0.1 ### Settings ### API Enabled: ? Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #1951 - /shop/ Basket: #9524 - /basket/ Checkout: #9525 - /checkout/ My account: #9526 - /my-account/ Terms and conditions: #3035 - /about/terms-and-conditions/ ### Theme ### Name: Avada Version: 7.1.1 Author URL: https://themeforest.net/user/ThemeFusion Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Overrides: Avada/woocommerce/cart/cart.php Avada/woocommerce/checkout/form-pay.php Avada/woocommerce/checkout/review-order.php Avada/woocommerce/checkout/thankyou.php Avada/woocommerce/loop/loop-start.php Avada/woocommerce/single-product/add-to-cart/variable.php Avada/woocommerce/single-product/short-description.php Avada/woocommerce/single-product/tabs/additional-information.php Avada/woocommerce/single-product/tabs/description.php ### Action Scheduler ### Complete: 51 Oldest: 2020-10-24 06:29:16 +0100 Newest: 2020-11-24 02:49:03 +0000 Failed: 1 Oldest: 2020-04-02 17:41:19 +0100 Newest: 2020-04-02 17:41:19 +0100 Pending: 1 Oldest: 2020-11-24 05:46:47 +0000 Newest: 2020-11-24 05:46:47 +0000
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