Facebook images not working

  • Resolved ejlinehan

    (@ejlinehan)


    8 years, 1 month ago

    Our Facebook posts are not showing images despite everything being checked in the settings. The images work after I run them through the debugger, but I can’t do that for every post. We post a lot of content. How can we fix that?

    Also, can we set a default line of text in the article description for everything site wide? For example, use the company tagline on every facebook post showed instead of content from the article?

Viewing 10 replies - 1 through 10 (of 10 total)

  • That’s a Facebook problem and it’s not directly related to this plugin.
    They do have a very long cache policy.

    There’s no way to force Facebook to show the correct preview unless you run the links through the debugger or activate the “Clear cache” option and then go to each post, edit and save to force the plugin to clear the Facebook cache.

    Regarding using “a default line of text in the article description for everything site wide”, why would you want to do that? You should have unique content per post.
    Anyway, you can use the excerpt on each post to achieve that. The plugin will pick that and use as a description, but I don’t know what impact that may have on other plugins or areas of your website.

    Thread Starter ejlinehan

    (@ejlinehan)

    It may be a problem created by Facebook but there is still a way around it. our last site always immediately had images available for posts shared on Facebook. We had hired a freelancer that did all our social with custom code. I was hoping this time we could just go with a plugin. There is absolutely no way to get images to appear immediately with the plugin?

    The default line of text vs article info is because lots of our content is pic dumps. There is not text in the article. So when it is shared, the description box is empty, which is why an option for a default text box within the plugin would be great.

    Maybe some features to add on the next update? The plugin is great and would definitely prefer to keep it.

    Hi there again @ejlinehan,

    Regarding the cache, we still have to force the cleaning on the Facebook side somehow, either by going through the debugger or by activating the “clear cache” on our plugin. The second option is the best, but the post needs to be saved in order the process to run. Each time you publish a new post, or edit a existent post, the cache will be updated on Facebook. There’s actually no other way around it.

    Regarding the empty description, would the default homepage description (set on our plugin) be ok, for posts with no description available?

    Thread Starter ejlinehan

    (@ejlinehan)

    The homepage description would be great. Is that an option I missed?

    Nop, it’s not an option.

    So far we are not using the homepage description on pages/posts that have empty descriptions.

    Anyway, I’m working on a custom default description option that will be used on those specific cases.
    It will be available on 2.0.3

    You now have a default description option along with the previous homepage description option.

    Thread Starter ejlinehan

    (@ejlinehan)

    I don’t know what happened but now all the Yoast SEO meta tags are appearing on Facebook instead of the article title. It started after the last update. And the default description isn’t working. It loads an empty description box if there is nothing in the post. Please help me. This link is a current one to test what I mean. https://www.radass.com/radass-daily-top-daily-pics/

    Facebook seems to be ignoring our tags, and that’s just weird, because you have no duplicate tags on the HTML code.

    Let’s wait and try again tomorrow.

    Regarding the description, it seems your post content is: ” 

     

     

     

     

     

     

     

     

     

     ”

    And the plugin is picking that up.

    2.0.4 replaces   with spaces and then trims it all to try and fix these particular cases.

    Thread Starter ejlinehan

    (@ejlinehan)

    I ran your update yesterday afternoon but the Facebook issues still exists. Thank you for taking so much time to help me with this.

    The description seems to be correct on the og:tags now:
    “Top pic of the daily. Viral picdump photos. The most viewed daily pics on the internet. Funny photos and gifs. New pics added daily.”

    The problem is that Facebook is not parsing the tags correctly, for some reason. I guess some malformed HTML before the tags.

    You have some errors on your HTML that should be fixed. that may, or may not, have some influence on this:

    On line 37, you cant have arguments on a closing tag:
    </script id='st_insights_js'>

    On line 68, you have a tag that is not allowed inside the <head>:
    <img src="https://b.scorecardresearch.com/p?c1=2&c2=22559533&cv=2.0&cj=1"/>

    On line 69 (and I’m confident this may be the problem), you are closing </noscript> after the not allowed tag on the <head>

    Take a look at https://validator.w3.org/nu/?doc=http%3A%2F%2Fwww.radass.com%2Fradass-daily-top-daily-pics%2F
    (ignore errors 1 to 4)

Viewing 10 replies - 1 through 10 (of 10 total)
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